Handle customer inquiries via WhatsApp, phone calls, and social media platforms. Provide accurate information regarding company products, services, and promotions.
Assist customers with registration and purchasing processes.
Follow up with existing and potential customers.
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Relationship & Inquiry Management: Serve as the primary point of contact for parents; passionately handle queries, manage complaints, and cultivate strong, lasting customer relationships.
Registration & Admission: Manage the end-to-end student enrollment and admission process smoothly and efficiently.
ZOHO CRM & Data Handling: Maintain and organize clean customer data, ensuring the seamless tracking of leads and parent journeys using ZOHO CRM.
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Relationship & Inquiry Management: Serve as the primary point of contact for parents; passionately handle queries, manage complaints, and cultivate strong, lasting customer relationships.
Registration & Admission: Manage the end-to-end student enrollment and admission process smoothly and efficiently.
ZOHO CRM & Data Handling: Maintain and organize clean customer data, ensuring the seamless tracking of leads and parent journeys using ZOHO CRM.
...