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Customer Service Night Shift Jobs in Pulau Pinang - September 2026 - Urgent Hiring
Showing 180 jobs results for
"customer service night shift"
in Pulau Pinang
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Customer Service Representative (Japanese Speaker) Customer Service Representative (Japanese Speaker)
NI (NATIONAL INSTRUMENTS)
Undisclosed
- Manage/process customer orders, product returns, quotations, inbound and outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities.
- Understand and interact with a variety of NI departments, processes, and applications to support customer needs to drive velocity and remove roadblocks.
- Support sales opportunity management cycle for customers by fulfilling operational requests. ...
Posted
18 days ago
Undisclosed
Malaysia
- provide support to customers for all products and perform troubleshooting in a variety of environments inquiries to ensure optimal customer satisfaction and service
- practical support and solution-oriented consulting for Beckhoff customers, both via remote maintenance and on site
- resolving customer issues in a timely manner to keep downtime to a minimum ...
Posted
11 days ago
MYR1,700 - MYR1,800 Per Month
Prai
- Customer Service & Transactions – Provide professional face-to-face service to customers by processing financial transactions, including money transfers, money orders, bill payments, and other Ria products. Handle inquiries courteously and assist with service information, transaction follow-ups, and cancellations.
- Compliance & Data Accuracy – Verify and enter customer details with accuracy, ensuring full compliance with company policies, Anti-Money Laundering (AML), and Know Your Customer (KYC) regulations. Remain vigilant against suspicious or fraudulent activities and report potential risks immediately.
- Cash Handling & Reconciliation – Ensure accurate handling of all cash transactions by balancing the register daily, securing and bank in to designated bank account as required, and maintaining complete, organized transaction records in line with audit and compliance standards. ...
Posted
23 days ago
Undisclosed
- Customer Relationship Management: Develop and maintain effective and professional relationships with customers.
- Account Support: Assist with account management and transaction processing to ensure smooth operations.
- Product & Technical Support: Provide guidance and support related to customer transactions, feedback, and requests. ...
Posted
a month ago
Megan Jewellery Sdn Bhd
MYR2,000 - MYR2,500 Per Month
WFH
- Respond to any inquiries, issues, or concerns raised by customers in a professional manner
- Identify and assess customer needs to ensure satisfaction, resolve customer complaints and issues promptly and effectively
- Conduct LIVE sessions on Shopee, Facebook, Instagram, or other social media platform ...
Posted
13 days ago
Undisclosed
- Oracle and SFDC application experience is a plus.
Posted
19 days ago
Undisclosed
- Manage/process customer orders, product returns, quotations, inbound and outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking activities.
- Understand and interact with a variety of NI departments, processes, and applications to support customer needs to drive velocity and remove roadblocks.
- Support sales opportunity management cycle for customers by fulfilling operational requests. ...
Posted
19 days ago
Undisclosed
Tasek Gelugor
- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes. Includes coordinating the e-Compass and Forecast Response reports with Infosys, providing first point of escalation after initial set of expedites, complete bond requests from Inside Sales, manage Dropped Part, New Part, and Item Status Change reports; own the manual inventory sweep process from IPS (In-Plant Store) or consignment and coordinate contract refresh clauses. Handle branch service requests (sure ship and sure receipt), RMA (Return Material Authorization), initiate CAR (Corrective Action Request) FQR (Field Quality Request) analysis, submit Customer Surveys (NAFTA, ISO Cert’s, Quality, etc) and correct post delivery issues (wrong carrier, wrong packaging, wrong shipping account, etc) while working origin of any SMI (Slow Moving Inventory) and Sludge ...
Posted
a month ago
Megan Jewellery Sdn Bhd
MYR2,200 - MYR2,600 Per Month
- Respond to any inquiries, issues, or concerns raised by customers in a professional manner
- Identify and assess customer needs to ensure satisfaction, resolve customer complaints and issues promptly and effectively
- Conduct LIVE sessions on Shopee, Facebook, Instagram, or other social media platform ...
Posted
15 days ago
Megan Jewellery Sdn Bhd
MYR2,000 - MYR2,500 Per Month
- Respond to any inquiries, issues, or concerns raised by customers in a professional manner
- Identify and assess customer needs to ensure satisfaction, resolve customer complaints and issues promptly and effectively
- Conduct LIVE sessions on Shopee, Facebook, Instagram, or other social media platform ...
Posted
15 days ago
Undisclosed
- Strong customer-facing capabilities, including Customer Service, Customer Support, and Customer Satisfaction skills.
- Ability to manage and improve service processes, including Customer Service Management competencies.
- Excellent Interpersonal Skills, with the ability to communicate clearly and professionally with diverse stakeholders. ...
Posted
a month ago
Customer Service (Fashion E-Commerce - Returns - Operations) Customer Service (Fashion E-Commerce - Returns - Operations)
DOUBLEWOOT FASHION SDN. BHD.
Undisclosed
- Handle customer inquiries on returns, exchanges, and refunds
- Process return requests and verify eligibility based on company policy
- Inspect returned items or coordinate with warehouse for quality checks ...
Posted
11 days ago
MYR1,100 - MYR1,800 Per Month
George Town
- Greet and assist customers at the cinema with warmth and professionalism
- Handle ticketing, membership, and promotional queries
- Resolve customer complaints and escalate issues when necessary ...
Posted
9 hours ago
Undisclosed
- Strong Interpersonal Skills, with the ability to build positive relationships and communicate clearly with customers and colleagues.
- Experience in Customer Support and Customer Service, including handling inquiries, complaints, and service requests professionally.
- Ability to contribute to Customer Satisfaction through proactive follow-up, problem-solving, and attention to service quality. ...
Posted
a month ago
Undisclosed
Malaysia
- Process sale orders, price maintenance, customer returns, customer billing and delivery documents, credit/debit memo, equipment on loan agreement, following to the standard operating procedures and system
- Manage transport/shipment planning to ensure accuracy and on-time delivery to customers
- Handle customer complaints by coordinating with relevant stakeholders in order to seek for appropriate solutions and alternatives within the time limits; follow up to ensure resolution ...
Posted
a month ago
MYR3,000 - MYR3,000 Per Month
Malaysia
- Data entry of customer purchase order (CPO) & updates of delivery record.
- Ensure price / description in CPO is valid & accurate as in quotation.
- To update all the invoice at system for LCS Invoice Listing (local shipment) to ensure K2 export update. ...
Posted
22 days ago
MYR1,000 - MYR1,000 Per Month
- Learn and execute of day-to day Customer Services activities i.e. air cargo transportation and delivery arrangement, follow up and monitoring.
- Liaise with planner freight space booking.
- Communicate with customs team for shipment customs declaration and clearance ...
Posted
23 days ago
Customer Service Executive (Utility Industry) - Min Diploma Customer Service Executive (Utility Industry) - Min Diploma
Techno Energy Solution (M) Sdn Bhd
MYR2,200 - MYR3,000 Per Month
George Town
- Handle customer inquiries across inbound calls channels effectively and professionally.
- Manage challenging situations and ensure prompt turnaround for all service requests with consistent quality.
- Exceed customer expectations through excellent service and accurate information. ...
Posted
15 days ago
Undisclosed
Bandar Perai Jaya
- Resolve customer inquiries, issues, complaints, and concerns efficiently and professionally. Interact with customers via phone rotations, chats, Salesforce cases, and direct emails.
- Maintain a high level of urgency and meet or exceed case load processing requirements while maintaining accuracy and service quality standards.
- Availability to work any of the following shifts (all ET) to support customers across U.S. time zones: 8–5, 9–6, 10–7, or 11–8. ...
Posted
20 days ago
MYR1,700 - MYR1,800 Per Month
- Customer Service & Transactions – Provide professional face-to-face service to customers by processing financial transactions, including money transfers, money orders, bill payments, and other Ria products. Handle inquiries courteously and assist with service information, transaction follow-ups, and cancellations.
- Compliance & Data Accuracy – Verify and enter customer details with accuracy, ensuring full compliance with company policies, Anti-Money Laundering (AML), and Know Your Customer (KYC) regulations. Remain vigilant against suspicious or fraudulent activities and report potential risks immediately.
- Cash Handling & Reconciliation – Ensure accurate handling of all cash transactions by balancing the register daily, securing and bank in to designated bank account as required, and maintaining complete, organized transaction records in line with audit and compliance standards. ...
Posted
a month ago
Undisclosed
George Town
- provide excellent and efficient service to our passengers at Check in and at other customer service touch points in accordance to company standard and procedures.
- To perform departure and arrival processes at gate / MLO in accordance with carrier and company standards and procedures.
- Punctual and ensure that the counter / gate lounge is opened and manned according to standard procedures. ...
Posted
25 days ago
Undisclosed
George Town
- Order Management (order processing, system maintenance, forecast, re-schedule, cancellation, delivery confirmation & etc.)
- Shipment Management (co-ordinate with factories & logistics to arrange shipment as committed, provide shipment documents timely)
- Inventory Management (inventory planning, secure supply & keep sufficient level of stocks) ...
Posted
a month ago
Megan Jewellery Sdn Bhd
MYR2,000 - MYR2,500 Per Month
WFH
- Respond to any inquiries, issues, or concerns raised by customers in a professional manner
- Identify and assess customer needs to ensure satisfaction, resolve customer complaints and issues promptly and effectively
- Conduct LIVE sessions on Shopee, Facebook, Instagram, or other social media platform ...
Posted
23 days ago
Undisclosed
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
23 days ago
Undisclosed
George Town
- Deliver high quality and consistent service to secure customer satisfaction during interactions via phone, email or chat.
- Resolve standard queries and complaints by understanding the customer’s needs, identifying the cause, selecting, and explaining the best solution, escalating, correcting or adjusting as required and following up to ensure full resolution.
- Advise customers on product information including size, color, stock availability and care, as well as available promotions. ...
Posted
19 days ago
Freight Forwarding Customer Service Executive (Air Freight Export) Freight Forwarding Customer Service Executive (Air Freight Export)
Worldgate Express Services Sdn Bhd
MYR3,000 - MYR4,500 Per Month
George Town
- Handle end-to-end air export shipments from booking to cargo uplift.
- Coordinate with airlines, overseas agents, transporters, and warehouses.
- Prepare and process air export documentation (AWB, invoice, packing list, SI). ...
Posted
15 days ago
Customer Service (Fashion E-Commerce - Returns - Operations) Customer Service (Fashion E-Commerce - Returns - Operations)
DOUBLEWOOT FASHION SDN. BHD.
Undisclosed
- Handle customer inquiries on returns, exchanges, and refunds
- Process return requests and verify eligibility based on company policy
- Inspect returned items or coordinate with warehouse for quality checks ...
Posted
19 days ago
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