2-3 years of hands-on experience in warehouse, fulfillment, or logistics operations.
Ability to read Mandarin (essential for processing Mandarin-printed order notes, labels, and product details), alongside basic English or Bahasa Malaysia.
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Plan, execute, and evaluate cross-channel engagement campaigns to drive App Downloads, Registrations, and Monthly Active Users (MAU).
Conceptualize and execute digital loyalty initiatives, gamification mechanics, and targeted push/in-app messaging to improve customer retention and feature utilization.
Map and optimize end-to-end customer lifecycle journeys within the app (Onboarding, Activation, Retention, and Win-back).
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Reception & Front Desk ManagementManage daily reception operations, including welcoming visitors, handling enquiries, and ensuring a professional front-ofhouse experience.
Visitor & Guest ManagementCoordinate visitor registration, access arrangements, meeting room coordination, and assist external guests, vendors, andbusiness partners during their visit.
Parking ManagementManage visitor and guest parking arrangements, including registration, parking allocation, and coordination with relevantparties to ensure a smooth parking experience.
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