1,000+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja

search.result_querys_job "customer service specialist"
Never miss any updates for Customer Service Specialist jobs
SGD2,800 - SGD2,800 Per Month

Singapore

  • Employment Type: Full-time
  • Position: Entry Level
  • Immediate Start Available ...
Posted
20 days ago
Undisclosed

Singapore

  • Managing the Raffles Prestige WhatsApp channel, serving as the first point of contract for members via WhatsApp, providing timely and courteous responses to general programme-related enquiries and F&B reservation support requests
  • Deliver personalised VIP engagement as a representative of Raffles City by offering attentive concierge service to Raffles Prestige’s top-tier clientele, fostering long-term loyalty and enhancing brand prestige
  • Support exclusive Raffles Prestige events through providing assistance in the seamless execution of high-touch member events, from guest registration and hosting to coordination with internal stakeholders and brand partners ...
Posted
17 days ago
Undisclosed

Singapore

  • Managing the Raffles Prestige WhatsApp channel, serving as the first point of contract for members via WhatsApp, providing timely and courteous responses to general programme-related enquiries and F&B reservation support requests
  • Deliver personalised VIP engagement as a representative of Raffles City by offering attentive concierge service to Raffles Prestige’s top-tier clientele, fostering long-term loyalty and enhancing brand prestige
  • Support exclusive Raffles Prestige events through providing assistance in the seamless execution of high-touch member events, from guest registration and hosting to coordination with internal stakeholders and brand partners ...
Posted
17 days ago
Undisclosed

Singapore

  • Respond to chat, phone, and email contacts from customers
  • Achieve contact volume and quality goals measured quarterly
  • Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues ...
Posted
9 hours ago
SGD2,800 - SGD2,800 Per Month

Singapore

  • Key Responsibilities:
  • •Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.
  • •Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients. ...
Posted
19 days ago
SGD3,810.09 - SGD6,967.71 Per Month
WFH

Singapore

  • Handle customer inquiries via phone, email, and chat.
  • Resolve issues quickly and professionally.
  • Update customer records and support tickets. ...
Posted
7 days ago
MYR2,500 - MYR3,000 Per Month
  • Respond to customer inquiries and resolve issues or complaints promptly and professionally.
  • Process customer orders in the system and coordinate with the warehouse team.
  • Update customers on their order status and any issues. ...
Posted
11 days ago
Undisclosed

KL City

  • Deliver high-quality customer support via live chat and email channels.
  • Able to utilize the live chat bot to coordinate work, figuring out the most efficient method to solve the problems.
  • Stay tuned with the knowledge of the Crypto or credit card services and the broader financial market landscape. ...
Posted
22 days ago
Undisclosed

Singapore

  • Demand and Order Management - Process sales orders and forecast through E-Supply Chain and SAP system to initiate the manufacturing process and meet customer requirements. Follow through the entire order cycle, actively manage future demand and drive forecast accuracy with BU and Bottler. Lead Collaborative Forecasting and Replenishment (CPFR) routines with Bottlers and BU and drive forecast accuracy.
  • Lead Sales & Operations Planning (S&OP) and Service Review with Customers – Perform regular customer visits to Bottlers and BU in the South Pacific and ASEAN region.
  • Complaint handling - Effectively manage all customer complaints by logging and acknowledging all customer complaints within 24 hours. Facilitate root-caused investigation with the respective CPS departments, providing status update and follow through on corrective actions with Bottlers. Perform trend analysis and drive improvements in customer satisfaction. ...
Posted
24 days ago
Undisclosed

Singapore

  • Demand and Order Management - Process sales orders and forecast through E-Supply Chain and SAP system to initiate the manufacturing process and meet customer requirements. Follow through the entire order cycle, actively manage future demand and drive forecast accuracy with BU and Bottler. Lead Collaborative Forecasting and Replenishment (CPFR) routines with Bottlers and BU and drive forecast accuracy.
  • Lead Sales & Operations Planning (S&OP) and Service Review with Customers – Perform regular customer visits to Bottlers and BU in the South Pacific and ASEAN region.
  • Complaint handling - Effectively manage all customer complaints by logging and acknowledging all customer complaints within 24 hours. Facilitate root-caused investigation with the respective CPS departments, providing status update and follow through on corrective actions with Bottlers. Perform trend analysis and drive improvements in customer satisfaction. ...
Posted
24 days ago
Undisclosed

Malaysia

  • Excellent communication skills in English and Korean language required;
  • Excellent commercial understanding;
  • Problem solving; ...
Posted
25 days ago
Undisclosed

Tuas

  • Demand and Order Management - Process sales orders and forecast received from customers through E-Supply Chain and SAP system to initiate the manufacturing process and meet customer requirements. Follow through the entire order cycle, actively manage future demand and drive forecast accuracy with BU and Bottler. This involves the analysis of historical sales from Bottlers, bottlers’ forecast, BU’s rolling estimate and market actual performance. Lead Collaborative Forecast Forecasting and Replenishment (CPFR) routines with Bottlers and BU and drive forecast accuracy.
  • Lead Sales & Operations Planning (S&OP) and Service Review with Customers – these are monthly / quarterly reviews on CPS / Bottler performances, commercialization timeline, new product forecast, customer complaints and improvement initiatives. Perform regular customer visits to Bottlers and BU in the South Pacific and ASEAN region. He / she is the focal point of customers to the CPS plants.
  • Complaint handling - Effectively manage all customer complaints by logging and acknowledging all customer complaints within 24 hours. Facilitate root-caused investigation with the respective CPS departments, providing status update and follow through on corrective actions with Bottlers. Perform trend analysis and drive improvements in customer satisfaction. ...
Posted
25 days ago
Undisclosed

Singapore

  • To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
  • To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
  • To communicate with customers regarding the order status or when issues arise. ...
Posted
a month ago
Undisclosed

Singapore

  • To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
  • Experience in customer service or similar role, ideally within logistics or warehousing.
  • Strong communication, coordination, and problem-solving skills with a customer-focused mindset. ...
Posted
a month ago
Undisclosed

KL City

  • Handles and responds to customer enquiries and complaints call, online chat and/or e-mails
  • Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
  • Identifies and escalates difficult and complex issues to senior team members ...
Posted
a month ago
Undisclosed

KL City

  • Handle inbound customer queries via call center channels, ensuring high-quality support and resolution.
  • Act as a reliable Japanese Interpreter/Support specialist for client communications.
  • Maintain excellent service delivery standards while multitasking in a fast-paced environment. ...
Posted
4 days ago
Undisclosed

KL City

  • Handle inbound customer queries via call center channels, ensuring high-quality support and resolution.
  • Act as a reliable Japanese Interpreter/Support specialist for client communications.
  • Maintain excellent service delivery standards while multitasking in a fast-paced environment. ...
Posted
4 days ago
Undisclosed

KL City

  • Handle inbound customer queries via call center channels, ensuring high-quality support and resolution.
  • Act as a reliable Japanese Interpreter/Support specialist for client communications.
  • Maintain excellent service delivery standards while multitasking in a fast-paced environment. ...
Posted
4 days ago
Undisclosed

KL City

  • Handle inbound customer queries via call center channels, ensuring high-quality support and resolution.
  • Act as a reliable Japanese Interpreter/Support specialist for client communications.
  • Maintain excellent service delivery standards while multitasking in a fast-paced environment. ...
Posted
4 days ago
Undisclosed
  • MYR
  • View prices in:
  • MYR - Malaysian Ringgit ...
Posted
17 days ago
SGD2,700 - SGD2,700 Per Month

Singapore

  • Represent BullionStar in Every Interaction - You’ll be the primary point of contact for customers across emails and phone calls. Every response you send represents BullionStar, and you’ll treat it that way. Accuracy comes first – in a business where transactions involve significant sums, wrong information erodes trust fast. You’ll develop deep product knowledge so you can answer with authority rather than reading from a script.
  • Handle Volume Without Dropping the Standard - You’ll manage high volumes of enquiries with discipline and composure. Some days will be relentless. We need someone who maintains the same level of care on the fiftieth email as on the first. You’ll take ownership of your own KPIs and contribute to team performance targets without needing to be chased.
  • Think Beyond the Ticket - You’ll notice patterns – the same question coming up repeatedly, a process step that confuses customers, a product page that’s unclear. When you spot these, you won’t just note them – you’ll come with recommendations and work with the team to implement improvements. Customer support data is one of the richest sources of insight in any business, and we want someone who sees it that way. ...
Posted
22 days ago
Undisclosed

Singapore

  • Grow, retain and serve the customer through commercial, local customer ownership while maximizing profitability. The Customer Care Specialist is to deliver excellence in every local interaction and thereby, elevating the customer experience across all touchpoints.
  • Customer experience, delivering service and satisfaction to the highest level
  • Customer Growth, retention and serving the local customer with all their requirements ...
Posted
8 days ago
Undisclosed

KL City

  • Handles and responds to customer enquiries and complaints call, online chat and/or e-mails
  • Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
  • Identifies and escalates difficult and complex issues to senior team members ...
Posted
a month ago
Undisclosed

KL City

  • Scope of work:
  • - Communication with clients via our phone system, live chat and shared mailboxes which includes working closely with a number of different teams ranging from our Relationship Manager’s to our Compliance and Onboarding team.
  • - Range of technical Foreign Exchange tasks such as calculating rates and spreads and booking trades and payments for clients as well as manually entering them into our systems and assisting Relationship Managers with administrative trade tasks. ...
Posted
17 days ago
Undisclosed

Singapore

  • Respond to chat, phone, and email contacts from customers
  • Achieve contact volume and quality goals measured quarterly
  • Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues ...
Posted
22 days ago
Undisclosed

Singapore

  • To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
  • To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
  • To communicate with customers regarding the order status or when issues arise. ...
Posted
a month ago
Undisclosed
WFH

United States

  • Speak with clients who have requested information about coverage options
  • Conduct virtual consultations via phone and Zoom
  • Present product information clearly and professionally ...
Posted
18 days ago
Undisclosed

Singapore

  • Strong customer-facing experience, including Customer Service and Customer Support skills.
  • Ability to build long-term relationships, with a focus on Customer Retention and Customer Satisfaction.
  • Excellent Communication skills, both written and verbal, with the ability to handle diverse customer interactions. ...
Posted
24 days ago
Undisclosed
WFH

United States

  • Flexible Schedule
  • Training Provided
  • Hiring Now ...
Posted
25 days ago