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1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Showing 1,105 jobs results for
"customer service specialist"
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Manage Alert
MYR3,500 - MYR5,000 Per Month
- Key Responsibilities:
- Handle daily user inquiries and troubleshoot issues within the Odoo platform.
- Assist users with system navigation, data validation, and configurations. ...
Posted
a month ago
Undisclosed
Singapore
- Lead and manage customer growth & retention analysis and actions
- Upselling of K+N services and products to support customer requirements
- Spot quotation execution and follow up ...
Posted
a month ago
Undisclosed
Singapore
- Grow, retain and serve the customer through commercial, local customer ownership while maximizing profitability. The Customer Care Specialist is to deliver excellence in every local interaction and thereby, elevating the customer experience across all touchpoints.
- Customer experience, delivering service and satisfaction to the highest level
- Customer Growth, retention and serving the local customer with all their requirements ...
Posted
a month ago
SGD2,000 - SGD4,000 Per Month
WFH
Toa Payoh
- Manage daily customer service operations to ensure timely and effective resolution of customer inquiries and issues
- Analyze customer feedback and data to identify trends and recommend service improvements
- Communicate clearly and professionally with customers and internal teams to facilitate problem resolution ...
Posted
3 days ago
Undisclosed
Jurong East
- Responsible for managing and ensuring closure of exceptional cases raised by the vendors to the HQ team: generally complicated, or sensitive cases.
- Review all escalated cases raised in Salesforce and render support by recommending resolutions and guide vendor on exceptional cases.
- Approve or provide further follow up action to facilitate case closure. ...
Posted
13 days ago
SGD2,000 - SGD2,000 Per Month
Singapore
- Manage daily customer service operations to ensure timely and effective resolution of customer inquiries and issues
- Analyze customer feedback and data to identify trends and recommend service improvements
- Communicate clearly and professionally with customers and internal teams to facilitate problem resolution ...
Posted
14 days ago
Undisclosed
KL City
- Manage and resolve customer inquiries and complaints across email, chat, and voice channels, ensuring cases are handled completely and accurately from first contact to closure.
- Investigate complex cases that require cross-referencing account data, transaction records, or platform activity to reach an accurate and well-reasoned resolution.
- Coordinate with internal teams including Product, Risk, and Compliance when resolution requires cross-functional input or approval. ...
Posted
11 days ago
S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED
SGD2,600 - SGD2,600 Per Month
Singapore
- Act as the primary point of contact for escalated customer inquiries or complaints, including concerns related to delayed, misplaced, or damaged shipments, and pending documentation.
- Work closely with other department in operations, and warehouse to identify the root causes of issues and implement corrective actions to prevent recurrence.
- Provide tailored solutions to complex challenges, maintaining a client-first approach and ensuring that customer satisfaction remains a top priority. ...
Posted
10 days ago
Undisclosed
Singapore
- Performance Monitoring: Track and analyze key CS metrics to detect emerging trends and performance risks early.
- Incident Recovery: Act as a first responder when performance drops—leading immediate operational recovery, diagnosing root causes through data and interaction reviews, and driving long-term fixes.
- Operational Reporting: Deliver clear, actionable updates on performance shifts, root causes, ongoing mitigation, and post-incident resolution. ...
Posted
21 days ago
MYR3,500 - MYR3,500 Per Month
- Assist the Country Customer Service Manager in departmental administration tasks
- Provide product, service, or equipment technical and engineering information when necessary
- Prepare and present solution proposals and quotations according to customer requirements ...
Posted
24 days ago
Undisclosed
Singapore
- Manage customer escalations on Scam and Fraud Dispute related calls from front liners, identify opportunities and propose ideas/needs for process improvements and coaching.
- Responsible for end-to-end management of customer service issues, including investigation, listening and understanding customer’s needs, proposing solutions/alternatives to customer issues and identifying process improvements or coaching needs.
- Responsible for end-to-end management of scam and dispute related escalations with end to end empathetic serving from front liners through in-depth analysis using specialist tools and knowledge. ...
Posted
14 days ago
S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED
SGD2,600 - SGD3,200 Per Month
Bedok
- Act as the primary point of contact for escalated customer inquiries or complaints, including concerns related to delayed, misplaced, or damaged shipments, and pending documentation.
- Work closely with other department in operations, and warehouse to identify the root causes of issues and implement corrective actions to prevent recurrence.
- Provide tailored solutions to complex challenges, maintaining a client-first approach and ensuring that customer satisfaction remains a top priority. ...
Posted
2 days ago
S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED
S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED
Undisclosed
KL City
- Knowledge Base Creation: Develop and maintain a comprehensive knowledge base by creating articles, FAQs, and guides that address common customer inquiries and issues.
- Template Crafting: Design and create templates for standard responses, reports, and documentation to streamline communication for the customer service team.
- Content Management: Regularly review and update existing knowledge base articles and templates to ensure accuracy, relevance, and clarity. Remove outdated content and replace it with current information. ...
Posted
25 days ago
Regional Customer Service - Order Management Specialist (SEA) Regional Customer Service - Order Management Specialist (SEA)
PVH (Tommy Hilfiger/Calvin Klein)
Undisclosed
KL City
- Air Products is seeking a Customer Service professional to manage order administration for Bulk & PGG in Singapore, Indonesia and Malaysia. The role involves handling telephone calls, inquiries, and incoming/outgoing emails and faxes related to order management.
- The ideal candidate has a diploma/degree in Business Administration or related field with at least 2 years of customer service experience and strong communication skills, plus fluent Indonesian. Prior CSO procedures knowledge is a plus.
Posted
21 days ago
Undisclosed
Singapore
- Conduct follow up over different channels including but not limited to call/email/chat to resolve customers' enquiries and requests in an effective and efficient manner
- Manage complex cases, such as complaints and escalated cases, from end-to-end
- Work closely with internal teams on escalated cases to ensure timely and quality resolution ...
Posted
25 days ago
Undisclosed
KL City
- Project management and delivery of new and complex products, platforms and services to market smoothly and efficiently
- Building strong credible relationships with our clients and internal stakeholders
- Act as ‘voice of the customer’ internally and use these valuable feedback / insights to drive customer experience ...
Posted
3 days ago
Undisclosed
- Project management and delivery of new and complex products, platforms and services to market smoothly and efficiently
- Building strong credible relationships with our clients and internal stakeholders
- Act as ‘voice of the customer’ internally and use these valuable feedback / insights to drive customer experience ...
Posted
11 days ago
Undisclosed
- Project management and delivery of new and complex products, platforms and services to market smoothly and efficiently
- Building strong credible relationships with our clients and internal stakeholders
- Act as ‘voice of the customer’ internally and use these valuable feedback / insights to drive customer experience ...
Posted
11 days ago
SGD4,500 - SGD4,500 Per Month
Singapore
- 1 year contract
- Completion bonus
- Attractive Benefits ...
Posted
24 days ago
Undisclosed
Singapore
- Manage customer escalations on Scam and Fraud Dispute related calls from front liners, identify opportunities and propose ideas/needs for process improvements and coaching.
- Responsible for end-to-end management of customer service issues, including investigation, listening and understanding customer’s needs, proposing solutions/alternatives to customer issues and identifying process improvements or coaching needs.
- Responsible for end-to-end management of scam and dispute related escalations with end to end empathetic serving from front liners through in-depth analysis using specialist tools and knowledge. ...
Posted
16 days ago
SGD3,200 - SGD3,200 Per Month
Singapore
- Responsible for complete order to cash process
- Process customer orders
- Provide sales support to designated countries, where applicable ...
Posted
24 days ago
Undisclosed
KL City
- Project management and delivery of new and complex products, platforms and services to market smoothly and efficiently
- Building strong credible relationships with our clients and internal stakeholders
- Act as ‘voice of the customer’ internally and use these valuable feedback / insights to drive customer experience ...
Posted
25 days ago
Undisclosed
Singapore
- To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
- To ensure accuracy and compliance for all customers' requests
- To successfully cross-sell the Bank's products and services ...
Posted
2 days ago
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