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Customer Service Support Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 1,032 jobs results for
"customer service support"
in Kuala Lumpur
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Right Recruit Sdn Bhd
MYR6,000 - MYR6,900 Per Month
KL City
- Handle pre and post reservation inquiries by phone, e-mail and chat.
- Handle customer requests by phone and e-mail.
- Modify, change and/or cancel existing reservations. ...
Posted
a month ago
Undisclosed
KL City
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
a month ago
Undisclosed
KL City
- Manage customer and internal stakeholder queries, including complex or high-intensity cases, while ensuring customer and stakeholder satisfaction in line with business guidelines and stipulated service level agreements (SLAs).
- Collaborate and communicate across functional teams such as sales, finance, distribution, and manufacturing to support customer requirements while adhering to the standard work and guidelines given; Support business performance by contributing to continuous improvement and Kaizen initiatives.
- Investigate and resolve order-related issues and customer disputes, including the processing of credit and debit notes. ...
Posted
a month ago
Undisclosed
KL City
- Handles and responds to customer enquiries and complaints call, online chat and/or e-mails
- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
- Identifies and escalates difficult and complex issues to senior team members ...
Posted
19 days ago
Undisclosed
KL City
- Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
- Be the go-to person for answering basic customer questions and providing clear, helpful support.
- Lead standard training sessions for small and medium-sized enterprises, helping them maximize the value of our solutions. ...
Posted
a month ago
Undisclosed
KL City
- Handle customer contacts across text and voice channels
- Resolve issues or escalate them correctly when needed
- Use systems and workflows accurately across channels ...
Posted
a month ago
MYR4,200 - MYR7,000 Per Month
KL City
- Handle customer inquiries via chat and email relating to payments, transactions, account issues, and other customer concerns.
- Investigate and resolve payment-related issues, including failed transactions, transaction delays, refunds, and disputes.
- Provide accurate, clear, and timely responses while maintaining a professional and customer-focused approach. ...
Posted
19 days ago
Undisclosed
KL City
- RM2,800/month for fresh graduate degree holders
- 2-month bonus upon 1-year completion with minimum performance rating
- KL office – walking distance to LRT Masjid Jamek & Dang Wangi ...
Posted
a month ago
MYR1,800 - MYR2,200 Per Month
KL City
- To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.
- To answer queries on the product where the required information is easily accessible in the system and to escalate any more complex enquiries or requests to the relevant teams.
- To act as the first line of contact for customer complaints and issues, handling as many as possible with first call resolution or escalating when appropriate. ...
Posted
a month ago
Undisclosed
KL City
- Excellent communication skills in English and Korean language required;
- Excellent commercial understanding;
- Problem solving; ...
Posted
a month ago
Undisclosed
Malaysia
- Hiring: Korean Customer Service Agent (Malaysia)
- Location: Kuala Lumpur, Malaysia
- Date of Joining: 7 September ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Lead, motivate, and coach a team of contact centre agents to achieve performance targets and service excellence
- Monitor and manage day-to-day operations across all communication channels
- Support agents in handling complex complaints, escalations, and sensitive consumer cases for a timely resolution ...
Posted
20 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Assist Staff Manager and resolve all training requirement
- Develop and maintain documents for various processes, assist in preparing development plans
- Ensure SOPs and process are compliant to last business and government updates ...
Posted
20 days ago
Undisclosed
KL City
- Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
- The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
- 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. ...
Posted
a month ago
Customer Service (US Market) - Beauty and Wellness project Customer Service (US Market) - Beauty and Wellness project
Transcosmos Malaysia Sdn Bhd
MYR3,000 - MYR3,500 Per Month
KL City
- Health insurance
- Maternity leave
- Opportunities for promotion ...
Posted
a day ago
Undisclosed
KL City
- Handles and responds to customer enquiries and complaints call, online chat and/or e-mails
- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures
- Identifies and escalates difficult and complex issues to senior team members ...
Posted
a month ago
Undisclosed
KL City
- Respond promptly to customer inquiries on e-commerce platforms such as Shopee, TikTok Shop, and Lazada.
- Handle customer complaints, returns, refunds, and exchange requests professionally and efficiently.
- Assist customers with product information, order placement, and troubleshooting issues. ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Lead, motivate, and coach a team of contact centre agents to achieve performance targets and service excellence
- Monitor and manage day-to-day operations across all communication channels
- Support agents in handling complex complaints, escalations, and sensitive consumer cases for a timely resolution ...
Posted
a month ago
MYR12,000 - MYR12,000 Per Month
KL City
- Proven working experience in IT project delivery or equivalent role with at least 3 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance.
- Ability to multitask effectively and handle large amounts of data
- Proficient knowledge in SQL/Oracle and/or Compliance related capabilities ...
Posted
a day ago
Undisclosed
KL City
- Manages Core Banking & Cards systems which are mission critical systems in the bank.
- Manages local and cross border services delivery and ensure it meets SLA and KPI which includes service improvement, recovery and resolution
- Manages risks related matters associated to the applications under the portfolio ...
Posted
15 days ago
MYR1,800 - MYR2,000 Per Month
KL City
- Oversee the day-to-day operations and organisation of the e-commerce warehouse.
- Manage and optimise rack slots and storage locations to maximise warehouse space utilisation.
- Ensure proper item arrangement, categorisation and labelling according to product type, SKU and operational requirements. ...
Posted
a day ago
MYR2,000 - MYR3,000 Per Month
KL City
- Floor Staff responsible for providing customer service, taking orders, serving food and drinks, maintaining cleanliness in dining areas, setting up and clearing tables, supporting kitchen operations, and operating the POS to ensure smooth service and customer satisfaction.
Posted
3 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Floor Staff responsible for providing customer service, taking orders, serving food and drinks, maintaining cleanliness in dining areas, setting up and clearing tables, supporting kitchen operations, and operating the POS to ensure smooth service and customer satisfaction.
Posted
8 days ago
MYR1,700 - MYR2,200 Per Month
KL City
- The Service Crew is responsible for providing friendly, efficient customer service and supporting smooth daily outlet operations. Key duties include taking orders, serving food and beverages, handling payments via POS, assisting with basic food preparation, maintaining cleanliness and hygiene, replenishing stock, and ensuring customers have a pleasant dining experience.
Posted
15 days ago
Hiede Sports Sdn Bhd
MYR2,000 - MYR3,000 Per Month
KL City
- Love talking to people? Passionate about sports?
- Looking for a workplace where you can grow?
- Join us and be part of a team that helps badminton players perform at their best ...
Posted
21 hours ago
Hiede Sports Sdn Bhd
MYR2,000 - MYR3,000 Per Month
KL City
- Love talking to people? Passionate about sports?
- Looking for a workplace where you can grow?
- Join us and be part of a team that helps badminton players perform at their best ...
Posted
9 days ago
Colony Coworking Space
MYR1,600 - MYR1,600 Per Month
KL City
- Work with Jerry’s Inside Sales team to resolve guests’ issues effectively and timely, with a consistently professional and patient attitude. You will be expected to receive centre-related issues from Jerry’s Inside Sales team and resolve those issues with the relevant teams (e.g., Maintenance Team or external vendors).
- Ensuring all existing guests receive their invoices for every payment cycle (typically monthly) once those invoices have been prepared by the Finance team.
- Collection of rent from all existing guests at every payment cycle (typically monthly), and issue reminders to guests who have not yet paid their rent. ...
Posted
12 days ago
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