Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability.
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At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability.
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Provide real time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good relationships with Digibank customers in Singapore
Guide our customers in using the Digibank application and resolve issues as per SOPs via self serve tools, HelpCentre and FAQs.
Clear understanding and adherence to the SOPs, resolution solutioning and on-going process improvements
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Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
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Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Act as the primary Q&FS partner for assigned Global/Regional customer accounts. Manage their expectations, ensure alignment with BC’s quality, food safety, regulatory and operational policies.
Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration .
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Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
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The Global Sales role is responsible for driving international revenue growth by identifying new market opportunities, managing key accounts, and building long-term customer relationships across multiple regions.
Day-to-day activities include prospecting and qualifying leads, preparing and delivering sales presentations, negotiating contracts, and coordinating with internal teams to ensure timely and accurate delivery of solutions.
The Global Sales team member will collaborate closely with product and technical experts to understand company’s health solutions, translate customer needs into tailored offerings, and provide ongoing customer support.
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