Customer Services Representative Jobs in Putrajaya - October 2026 - Urgent Hiring

Showing 8 jobs results for "customer services representative" in Putrajaya
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Le Méridien Hotels & Resorts

Posted
8 days ago
  • Answer and manage guest requests, inquiries, and concerns via telephone, email, chat, and other communication channels.
  • Operate the hotel switchboard and efficiently direct calls to the appropriate departments.
  • Process wake-up calls, record and relay messages accurately, and handle guest communications professionally. ...
Posted
15 days ago
  • Conduct outbound customer calls and follow-ups
  • Respond to customer enquiries professionally
  • Coordinate customer appointments and schedules ...
Posted
16 days ago
Posted
22 days ago
  • POSITION SUMMARY
  • Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellman, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
  • Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. ...
Posted
22 days ago
  • Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers
  • Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents
  • Assist sales order processing and follow up on delivery status of orders and track on collection ...
Posted
22 days ago
  • Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers
  • Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents
  • Assist sales order processing and follow up on delivery status of orders and track on collection ...
Posted
a month ago
  • Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
  • PREFERRED QUALIFICATIONS ...
Posted
a month ago

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