Handling Live chats from customers that using the social media platform

Handling minimal outbound calls for special request (Occasionally basis)

Ad hocs task by the management

Customer service

Problem Solving

Analyzing Information

Customer service

Product Knowledge

Market Knowledge ...

Communication

Active listening

Patience ...

To perform outbound calls to existing cliemts on business related enquiries and follow up services.

Provide product informations & solutions on customer's enquiries.

To perform outbound calls to existing clients on business related enquiries and follow up services.

Provide product information & solutions on customer's enquiries.

Check to ensure that appropriate changes were made to resolve customers' problems.

Ensuring Customer Service satisfaction with clients

Following process and procedure of the Company. ...

SIXIDES Asia is a consumer-driven renovation platform based in Singapore. Our mission is to redefine the user experience in the renovation trade industry by bridging the gaps between practitioners, vendors, and institutions. We promote pre-qualified interior designers, product vendors, and service vendors who meet the homeowner's wishlist in terms of competency, capabilities, and character. Our goal is to create a vibrant marketplace characterized by transparency, knowledge sharing, and empowerment.

Role Description

This is a full-time on-site role as a Customer Service Ambassador at SIXIDES Asia. As a Customer Service Ambassador, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will involve addressing customer inquiries, resolving issues, managing customer expectations, and delivering a positive customer experience. ...

The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

Job Summary ...

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

www.tollgroup.com ...

Respond to customer inquiries via email, phone, or online.

Collaborate across functional teams such as sales, shipping, engineering, etc. to support customer requirements.

Data entry and management of order information, customer complaints, and returns. ...