Customer Support Jobs in Malaysia | Job Vacancies | July 2025 | Maukerja
Showing 9,528 jobs results for "customer support"
Pandora Empire Shopping Mall - Senior Retail Associate
MYR1,800 - MYR2,000 Per Month
Fresh Graduates
- Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.
- Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.
- Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved. ...
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Posted
14 hours ago
MYR3,500 - MYR4,500 Per Month
KL City, Kuala Lumpur (+2)
- Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.
- Managing and monitoring social medial platforms
- Replying email within TAT timeline ...
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Posted
19 hours ago
MYR1,700 - MYR2,500 Per Month
Hybrid • Fresh Graduates
- Handle walk-in, phone and online inquiries
- Register students and manage attendance
- Prepare class schedules and inform parents/students of updates ...
Posted
19 hours ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Provide exceptional customer service to Mandarin-speaking clients via phone, email, and chat, addressing inquiries and resolving issues promptly and professionally.
- Accurately document all customer interactions and resolutions in the company's CRM system, maintaining detailed records for future reference and analysis.
- Collaborate with other team members and departments to escalate complex issues and ensure timely resolution, contributing to a positive customer experience. ...
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Posted
18 hours ago
Customer Service Executive (Mandarin & Cantonese Speaker)
Undisclosed
Fresh Graduates
KL City, Kuala Lumpur
- Be part of our multilingual sales-oriented service team, supporting our customers on their Reservations and Loyalty Program Queries
- Get comfortable in handling emails, calls and potentially chats
- Receive industry-best training that will equip you with soft and technical skills for the role. ...
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Posted
18 hours ago
Technical Customer Support (Mandarin Speaker)
MYR3,000 - MYR4,000 Per Month
Commission: MYR1,200 - MYR2,500
Fresh Graduates
KL City, Kuala Lumpur
- Respond to Customer Inquiries: Provide timely and accurate responses to customer inquiries via phone, email, live chat, and other communication channels.
- Handle Complaints Professionally: Address and resolve customer complaints effectively, ensuring customer satisfaction and retention.
- Escalate Complex Issues: Identify and escalate complex or unresolved issues to appropriate departments or senior staff for further resolution. ...
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Posted
a day ago
5天制技术客服 (IT/Mechanical/Cs Fresh Grad Welcomed to Apply)
MYR3,000 - MYR4,500 Per Month
Commission: MYR1,200 - MYR2,500
Fresh Graduates
KL City, Kuala Lumpur
- Respond to Customer Inquiries: Provide timely and accurate responses to customer inquiries via phone, email, live chat, and other communication channels.
- Handle Complaints Professionally: Address and resolve customer complaints effectively, ensuring customer satisfaction and retention.
- Escalate Complex Issues: Identify and escalate complex or unresolved issues to appropriate departments or senior staff for further resolution. ...
Posted
21 hours ago
MYR4,000 - MYR8,000 Per Month
- To efficiently handle outbound call.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services. ...
Posted
19 hours ago
Customer Service (English)
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently and effectively, escalating complex issues to the appropriate department when necessary. ...
Posted
a day ago
Mandarin Speaker Operation Support - Fresh Grad Without Experience Welcomed
MYR3,500 - MYR5,500 Per Month
Fresh Graduates
KL City, Kuala Lumpur
- Accurately input transaction applications received. Ensure data entered into the system is correct and complete.
- Understand and follow each process in the transaction cycle, including Registration, Enrollment, Data Modification, Contribution, Payment, Termination, Transfer, Investment, Claim, Document Management and Enquiries.
- Ensure strict adherence to regulations, internal guidelines, standard operating procedures (SOPs) and service level agreements (SLAs) ...
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Posted
15 hours ago
Customer Service Specialist Mandarin or Cantonese Speaker
MYR100,000,000 - MYR200,000,000 Per Month
Hybrid • Fresh Graduates
KL City, Kuala Lumpur
- Answer incoming customer calls promptly and professionally
- Provide accurate information about products, services, or policies
- Assist customers with inquiries, complaints, or issues in a courteous manner ...
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Posted
a day ago
MYR2,800 - MYR3,300 Per Month
- Customer Support: Handling customer inquiries via phone, email, or chat about products.
- Problem-Solving and Issue Resolution: Managing and resolving customer complaints by offering appropriate solutions and alternatives.
- Documentation: Keeping detailed records of customer interactions, complaints, comments, and transactions.
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Posted
2 days ago
MYR3,000 - MYR4,000 Per Month
- Customer Support & Service: Provide personalized service to high-value clients and assist with their banking needs via inbound call, email and live chat. Address and resolve escalated customer inquiries and complaints promptly.
- Operational Excellence: Monitor service metrics, identify process gaps, and suggest improvements. Ensure all documentation and account setup procedures adhere to banking regulations and internal policies.
- Compliance & Risk Management: Stay updated on banking regulations, policies, and procedures.
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Posted
2 days ago
Customer Service Executive
MYR2,000 - MYR2,200 Per Month
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently and effectively, escalating complex issues to the appropriate department when necessary. ...
Posted
a day ago
MYR3,000 - MYR4,000 Per Month
Commission: MYR500 - MYR800
Fresh Graduates
KL City, WP Kuala Lumpur
- Minimum 1 year online customer service experience
- Passionate about mobile or online games
- Good communication & team skills ...
Posted
a day ago
MYR3,000 - MYR10,000 Per Month
- Follow our provided SOP to respond to customers
- Focus on closing deals in every conversation
- We provide all necessary scripts and sales strategies—just follow them to see results
Posted
20 hours ago
MYR2,500 - MYR4,000 Per Month
Commission: MYR200 - MYR1,000
Hybrid • Fresh Graduates
- Respond to customer inquiries via WhatsApp using text and voice messages, guiding customers to complete purchases
- Follow up with potential customers using provided scripts and market insights, adjusting strategies flexibly
- Record customer information, build good relationships to encourage repeat purchases and long-term cooperation ...
Posted
2 days ago
Up to MYR4,000 Per Month
- Respond to Customer Queries: Answer customer inquiries through various channels, such as phone, email, or chat, in a friendly and professional manner.
- Resolve Complaints: Address and resolve customer complaints or issues efficiently, aiming to provide solutions that leave the customer satisfied.
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Posted
4 days ago
MYR3,000 - MYR4,000 Per Month
- Customer Support: Manage inbound inquiries, complaints, and feedback across various channels, including phone, chat, and email.
- Issue Resolution: Address and resolve customer complaints and issues, including those related to driver or delivery partner performance, service quality, and order discrepancies.
- Order Management: Assist customers with order modifications, cancellations, and refunds, ensuring a smooth and efficient process. ...
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Posted
2 days ago
MYR3,000 - MYR4,200 Per Month
Commission: MYR500 - MYR3,000
KL City, Kuala Lumpur
- Proactively identify and reach out to VPN service providers to understand their payment needs
- and introduce tailored solutions
- Generate leads through online research, social media, and industry resources; connect with ...
Posted
16 hours ago
MYR1,900 - MYR2,600 Per Month
- To assist customer and provide good customer service experience to customer.
- Provide immediate solution and channel issues to the right platforms if possible.
- Escalate customer complaints and compliments in timely manner. ...
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Posted
2 days ago
MYR2,500 - MYR3,500 Per Month
- Monitor and update customers on shipment status on a daily basis
- Perform data entry and manage basic Excel tasks accurately
- Organize and maintain proper documentation ...
Posted
16 hours ago
MYR2,800 - MYR3,700 Per Month
- Handle inbound and outbound calls efficiently and professionally.
- Provide prompt, accurate solutions to all customer inquiries and issues.
- Ensure customer satisfaction by delivering excellent service and support. ...
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Posted
2 days ago
MYR2,800 - MYR3,700 Per Month
- Handle inbound and outbound calls efficiently and professionally.
- Provide prompt, accurate solutions to all customer inquiries and issues.
- Ensure customer satisfaction by delivering excellent service and support. ...
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Posted
7 days ago
MYR1,800 - MYR2,400 Per Month
Fresh Graduates
- • Handle daily online and walk-in customer orders
- • Attend to walk-in customers in a friendly and professional manner
- • Coordinate and pass orders to delivery riders/drivers ...
Posted
6 days ago
MYR4,500 - MYR5,500 Per Month
Hybrid
KL City, Kuala Lumpur
- Proficiently grasp relevant job knowledge, promptly and accurately handle customer demands, and quickly and efficiently resolve user issues within specified time frames to enhance customer satisfaction/retention.
- Assist development engineers in resolving customer problems and provide real-time technical support for first-line troubleshooting.
- Proactively identify, summarize, and verify potential issues through user feedback, pass on the problems to relevant departments for follow-up, or propose effective suggestions to assist in business optimization. ...
Posted
a day ago
MYR3,000 - MYR4,300 Per Month
- Customer Support & Service: Provide personalized service to high-value clients and assist with their banking needs via inbound call, email and live chat. Address and resolve escalated customer inquiries and complaints promptly.
- Operational Excellence: Monitor service metrics, identify process gaps, and suggest improvements. Ensure all documentation and account setup procedures adhere to banking regulations and internal policies.
- Compliance & Risk Management: Stay updated on banking regulations, policies, and procedures.
Be an early applicant!
Posted
7 days ago
Up to MYR3,900 Per Month
- Customer Support & Service: Provide personalized service to high-value clients and assist with their banking needs via inbound call, email and live chat. Address and resolve escalated customer inquiries and complaints promptly.
- Operational Excellence: Monitor service metrics, identify process gaps, and suggest improvements. Ensure all documentation and account setup procedures adhere to banking regulations and internal policies.
- Compliance & Risk Management: Stay updated on banking regulations, policies, and procedures.
Be an early applicant!
Posted
4 days ago
MYR3,000 - MYR4,000 Per Month
- Customer Support: Manage inbound inquiries, complaints, and feedback across various channels, including phone, chat, and email.
- Issue Resolution: Address and resolve customer complaints and issues, including those related to driver or delivery partner performance, service quality, and order discrepancies.
- Order Management: Assist customers with order modifications, cancellations, and refunds, ensuring a smooth and efficient process. ...
Be an early applicant!
Posted
2 days ago
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