3,100+ Customer Services Representative Jobs - August 2026 - Urgent Hiring
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"customer services representative"
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Posted
5 days ago
Boleh Sembang
Up to MYR5,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges.
- Strive to achieve individual KPIs and team goals while contributing to overall team performance. ...
Posted
9 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- ACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.
- Process• Perform daily branch activities in accordance to Bans internal policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Banks standard average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.
- Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / complains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers. ...
Jadilah pemohon terawal!
Posted
5 days ago
Boleh Sembang
Up to MYR5,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
MYR3,200 - MYR4,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Posted
9 days ago
Boleh Sembang
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle high-level complaints, airline-related issues, and escalations requiring urgent attention.
- Act as the final contact point for complex customer issues, including manager callbacks and High Value/escalated cases.
- Perform in-depth root cause analysis, investigate disputes, and determine responsible parties. ...
Posted
9 days ago
Boleh Sembang
MYR1,500 - MYR3,700 Sebulan
Graduan Baru
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Jadilah pemohon terawal!
Posted
5 days ago
Boleh Sembang
Undisclosed
Dekat Stesen Tren
- Respond to customer inquiries via calls, chats, and emails
- Handle order processing, tracking, invoicing, and returns
- Resolve customer complaints and issues promptly and professionally ...
Jadilah pemohon terawal!
Posted
9 days ago
Boleh Sembang
MYR2,800 - MYR3,000 Sebulan
Graduan Baru
- Minimum SPM qualification or above.
- Good command of English, both spoken and written.
- Fresh graduates and candidates with customer service experience are welcome to apply. ...
Jadilah pemohon terawal!
Posted
5 days ago
Boleh Sembang
MYR3,500 - MYR4,500 Sebulan
+Pampasan Tambahan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Jadilah pemohon terawal!
Posted
5 days ago
Boleh Sembang
Customer Service Representative
MYR3,000 - MYR4,500 Sebulan
+Pampasan Tambahan
Graduan Baru
Dekat Stesen Tren
- Deliver a warm, professional, and attentive service experience to all clients and visitors.
- Ensure smooth cross-department coordination to support daily operations and client care.
- Respond promptly and professionally to enquiries across multiple platforms, including Facebook, Instagram, WhatsApp, and Xiaohongshu. ...
Posted
2 hours ago
Boleh Sembang
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Sebulan
+Pampasan Tambahan
Dekat Stesen Tren
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
a day ago
MYR4,500 - MYR4,700 Sebulan
+Pampasan Tambahan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
17 days ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
Dekat Stesen Tren
- Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media.
- Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively.
- Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations. ...
Posted
19 days ago
Boleh Sembang
Undisclosed
- Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and professional manner
- Assist customers with product information, order processing, and problem resolution
- Provide detailed and accurate information to customers, addressing their needs and concerns ...
Posted
24 days ago
Boleh Sembang
Customer Service Representative
MYR2,500 - MYR2,800 Sebulan
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to inbound calls, emails, and live chats from hospital customers professionally
- Provide information regarding hospital services, specialists, appointments, and medical enquiries
- Assist with appointment booking, record updates, and administrative support ...
Posted
4 days ago
Boleh Sembang
Up to MYR4,500 Sebulan
Dekat Stesen Tren
- Principal Responsibilities:
- -Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
- -Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. ...
Posted
18 days ago
Boleh Sembang
MYR2,500 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Diagnose customer issues and provide effective solutions to resolve problems
- Provide accurate information about products, services, and policies ...
Posted
a month ago
Boleh Sembang
Up to MYR6,500 Sebulan
Dekat Stesen Tren
- Team Leadership & Operational Control
- Lead and develop the team to deliver consistent, high-quality service.
- Drive ownership of SLA performance, productivity, and resolution timelines. ...
Posted
18 days ago
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while ensuring a positive customer experience. ...
Posted
19 days ago
Boleh Sembang
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer inquiries via phone, email, or live chat in Mandarin and English
- Assist customers with booking, cancellations, and travel-related requests
- Resolve customer issues promptly and professionally ...
Posted
a month ago
Boleh Sembang
Customer Service Representative | Near MRT Bukit Bintang & Monorail Imbi
MYR2,150 - MYR3,300 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Have at least SPM (fresh grads, career switchers, part-timers looking for full-time — all welcome).
- Can chat comfortably in English & Bahasa Malaysia (Mandarin Speaking? That's your RM300 language allowance right there).
- Stay cool when things get busy and enjoy helping people. ...
Posted
2 days ago
Call Centre Agent / Customer Service Representative
MYR2,150 - MYR3,300 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Have at least SPM (fresh grads, career switchers, part-timers looking for full-time — all welcome).
- Can chat comfortably in English & Bahasa Malaysia (Mandarin Speaking? That's your RM300 language allowance right there).
- Stay cool when things get busy and enjoy helping people. ...
Posted
2 days ago
Boleh Sembang
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while ensuring a positive customer experience. ...
Posted
a month ago
Boleh Sembang
MYR3,000 - MYR3,500 monthly
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Provide excellent customer service to valued customers by managing the rentals and the exit process, in compliance with Europcar's policies and procedures, with accuracy and attention to detail.
- Greet customers warmly and assist with inquiries regarding car rentals, rates, timing and availability. Ensure a pleasant, smooth and efficient handling of the rental for each customer.
- Address customer concerns, resolve issues, or escalate complaints to the appropriate department when necessary. ...
Posted
5 days ago
Boleh Sembang
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while maintaining a high level of customer satisfaction. ...
Posted
a month ago
Up to MYR2,600 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Anda merupakan Guest Experience Leader dan sentiasa berinteraksi dengan para pelanggan
- Anda perlu mengendalikan aktiviti untuk keluarga pada setiap hujung minggu
- Tanggungjawab:
Jadilah pemohon terawal!
Posted
3 days ago
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