Customer Success Manager Jobs in Kuala Lumpur - August 2026

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Showing 31 jobs results for "customer success manager" in Kuala Lumpur

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Assistant Outlet Manager Assistant Outlet Manager

Golden Scoop Sdn Bhd

MYR2,000 - MYR2,200 Per Month

+Additional Compensation

Full Time

Petaling, WP Kuala Lumpur

Near Train Station

Setting goals for the work group, developing organizational capability, and modelling how work together.
Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. ...

Stock Management Stock Replenishment

Be an early applicant!

Posted

3 days ago

Chat Available

Account Manager

Account Manager Account Manager

Twenty8 Ventures

MYR2,500 - MYR3,500 Per Month

+Additional Compensation

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Generating leads and managing prospects.
Identifying and securing business opportunities coordinating sales activities and developing targeted sales strategies.
Build and foster business relationships with current and potential clients. ...

Client Relationship Management Sales

Posted

2 days ago

Customer Success Manager Customer Success Manager

Twenty8 Ventures

MYR2,500 - MYR3,500 Per Month

+Additional Compensation

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Generating leads and managing prospects.
Identifying and securing business opportunities coordinating sales activities and developing targeted sales strategies.
Build and foster business relationships with current and potential clients. ...

Client Relationship Management Sales

Posted

a month ago

Assistant Manager, Customer Success Assistant Manager, Customer Success

AirAsia Malaysia

Undisclosed

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Develop a deep understanding of our product and operational offerings; including the end-to-end operations of key accounts managed by the team.
Proactively provide a positive customer journey - from onboarding to trials, including being able to provide solutions in solving customers’ challenges by demonstrating high collaboration efforts with both internal and external stakeholders.
Manage and ensure high quality of messaging and content issued to customers, including but not limited to SLA reports, Monthly Business Reviews, meeting recaps, incident reports and others. ...

Communication

Be an early applicant!

Posted

a month ago

Chat Available

Outlet Supervisor Outlet Supervisor

Golden Scoop Sdn Bhd

MYR2,000 - MYR2,200 Per Month

+Additional Compensation

Full Time

Petaling, WP Kuala Lumpur

Near Train Station

Setting goals for the work group, developing organizational capability, and modelling how work together.
Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. ...

Stock Management Stock Replenishment

Be an early applicant!

Posted

3 days ago

High Opportunity

Chat Available

Shift Manager Shift Manager

Golden Scoop Sdn Bhd

MYR2,000 - MYR2,200 Per Month

+Additional Compensation

Full Time

Petaling, WP Kuala Lumpur

Near Train Station

Setting goals for the work group, developing organizational capability, and modelling how work together.
Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. ...

Stock Management Stock Replenishment

Be an early applicant!

Posted

3 days ago

High Opportunity

Chat Available

Client Executive Client Executive

Computer Business Solutions Sdn. Bhd.

MYR3,500 - MYR5,000 Per Month

Full Time

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Perform daily accounting & basic office tasks such as data entry, documents filing and processing email.
Perform general accounting, account receivable & account payable.
Prepare bank reconciliation ...

Accounting Microsoft Excel

Posted

2 months ago

Customer Success Manager Customer Success Manager

Handshakes By DC Frontiers

Undisclosed

Full Time

KL City

Segment Target Achievement: Shared accountability with the AD for ensuring zero preventable churn.
Time-to-Value (TTV): Average time from contract signing to the completion of the first successful "Deep-Dive" training session with the prospect.
Support SLA Adherence: Speed and quality of resolution for escalating client emails and technical blockers. ...

Posted

23 days ago

Customer Success Manager Customer Success Manager

TabSquare.AI

Undisclosed

Full Time

KL City

Serve as the main point of contact for assigned customers, ensuring their success with TabSquare’s solutions.
Develop and maintain strong relationships with key stakeholders, understanding their business objectives and challenges.
Drive product adoption and engagement by providing, best practices, and proactive recommendations. ...

Posted

12 days ago

Customer Success Manager Customer Success Manager

MongoDB

Undisclosed

Full Time

KL City

Lead and scale effective customer onboarding by leveraging product adoption telemetry to monitor early deployment health, proactively identify and mitigate configuration risks, and guide customers through prescriptive best practices, architectures, and operational strategies that establish a strong technical foundation and accelerate time-to-value and achieve customers’ business outcomes with MongoDB
Drive ongoing consumption and value realization through a mix of 1:1 and 1:many engagements (e.g., targeted campaigns, webinars, office hours), using data-driven insights to identify trends, opportunities, and risks across a broad customer portfolio and recommending optimal solutions, features, and adoption paths to achieve customers’ business outcomes with MongoDB
Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage thousands of customers across various stages of maturity by leveraging 1-to-many methodologies and tools to balance individual customer impact with scalable outcomes that maximize long-term success ...

Posted

5 days ago

Customer Success Manager Customer Success Manager

Darwinbox

Undisclosed

Full Time

KL City

Disproportionate Rewards
Accelerated Growth
Wellbeing First ...

Posted

5 days ago

Customer Success Manager Customer Success Manager

MongoDB

Undisclosed

Full Time

KL City

Lead and scale effective customer onboarding by leveraging product adoption telemetry to monitor early deployment health, proactively identify and mitigate configuration risks, and guide customers through prescriptive best practices, architectures, and operational strategies that establish a strong technical foundation and accelerate time-to-value and achieve customers’ business outcomes with MongoDB
Drive ongoing consumption and value realization through a mix of 1:1 and 1:many engagements (e.g., targeted campaigns, webinars, office hours), using data-driven insights to identify trends, opportunities, and risks across a broad customer portfolio and recommending optimal solutions, features, and adoption paths to achieve customers’ business outcomes with MongoDB
Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage thousands of customers across various stages of maturity by leveraging 1-to-many methodologies and tools to balance individual customer impact with scalable outcomes that maximize long-term success ...

Posted

5 days ago

Customer Success Manager Customer Success Manager

Darwinbox

Undisclosed

Full Time

KL City

Provide recommendations on the process to Darwinbox’s enterprise clients.
Help clients map and drive value realization.
Act as a techno-functional consultant and provide recommendations on process. ...

Posted

4 days ago

Customer Success Manager Customer Success Manager

MongoDB

Undisclosed

Full Time

KL City

Lead and scale effective customer onboarding by leveraging product adoption telemetry to monitor early deployment health, proactively identify and mitigate configuration risks, and guide customers through prescriptive best practices, architectures, and operational strategies that establish a strong technical foundation and accelerate time-to-value and achieve customers’ business outcomes with MongoDB
Drive ongoing consumption and value realization through a mix of 1:1 and 1:many engagements (e.g., targeted campaigns, webinars, office hours), using data-driven insights to identify trends, opportunities, and risks across a broad customer portfolio and recommending optimal solutions, features, and adoption paths to achieve customers’ business outcomes with MongoDB
Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage thousands of customers across various stages of maturity by leveraging 1-to-many methodologies and tools to balance individual customer impact with scalable outcomes that maximize long-term success ...

Posted

4 days ago

Customer Success Manager Customer Success Manager

Darwinbox

Undisclosed

Full Time

KL City

Disproportionate Rewards
Accelerated Growth
Wellbeing First ...

Posted

5 days ago

Enterprise Customer Success Manager Enterprise Customer Success Manager

MariaDB Plc

Undisclosed

Full Time, Work from Home

WFH

KL City

Support and engage with customers throughout all stages of their customer lifecycle: onboarding, adoption, expansion, retention, and advocacy.
Guide new customers through onboarding for MariaDB deployments, consulting on MariaDB best practices to ensure customers receive value.
Formulate an ongoing meeting cadence with the assigned portfolio. ...

Posted

16 days ago

Customer Success Manager - SEA Customer Success Manager - SEA

Wati.io

Undisclosed

Full Time

KL City

Drive & test on scalable initiatives to segment customers, automate workflows to improve first 30 days activation & minimize churn.
Nurture customers for deeper features adoption to build case studies.
Creating education materials (WhatsApp &/ email drips, document step-by-step user guides in text & video) & host weekly group training calls with follow ups. ...

Posted

24 days ago

Customer Success Manager - SEA Customer Success Manager - SEA

WATI.io

Undisclosed

Full Time

KL City

Drive & test on scalable initiatives to segment customers, automate workflows to improve first 30 days activation & minimize churn.
Nurture customers for deeper features adoption to build case studies.
Creating education materials (WhatsApp &/ email drips, document step-by-step user guides in text & video) & host weekly group training calls with follow ups. ...

Posted

24 days ago

Customer Success Manager - SEA Customer Success Manager - SEA

Wati

Undisclosed

Full Time

KL City

Drive & test on scalable initiatives to segment customers, automate workflows to improve first 30 days activation & minimize churn.
Nurture customers for deeper features adoption to build case studies.
Creating education materials (WhatsApp &/ email drips, document step-by-step user guides in text & video) & host weekly group training calls with follow ups ...

Posted

24 days ago

Customer Success Manager (Cloud) Customer Success Manager (Cloud)

Baycom Sdn Bhd

Undisclosed

Full Time

KL City

Support sales / BD team providing technical expertise during customer engagements.
Evaluate technical requirements and recommend appropriate architectures.
Design and develop end-to-end solutions involving Content Delivery Networks (CDN); Cloud infrastructure; AI and Network and connectivity solutions. ...

Posted

23 days ago

Customer Success Manager Project Intern (Lark) - 2026 Start (BS-MS) Customer Success Manager Project Intern (Lark) - 2026 Start (BS-MS)

ByteDance

Undisclosed

Full Time

KL City

Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
Be the go-to person for answering basic customer questions and providing clear, helpful support.
Lead standard training sessions for small and medium-sized enterprises, helping them maximize the value of our solutions. ...

Posted

12 days ago

Customer Success Manager Project Intern (Lark) - 2026 Start (BS-MS) Customer Success Manager Project Intern (Lark) - 2026 Start (BS-MS)

ByteDance

Undisclosed

Full Time

KL City

Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
Be the go-to person for answering basic customer questions and providing clear, helpful support.
Lead standard training sessions for small and medium-sized enterprises, helping them maximize the value of our solutions. ...

Posted

a month ago

Client Manager (Team Lead) Client Manager (Team Lead)

SMBC Group

Undisclosed

Full Time

KL City

Senior Client Manager (“SCM”) is responsible for client outreach and correspondence, client on-boarding and periodic review (e.g. KYC), all operational matters (e.g. account opening, loan or facility disbursements, drawdowns, payments or collections etc), facility pricing renewals, transactional approvals etc. Assist client coverage team to drive facilities utilization.
The role may include leading and guiding a team of credit managers.
Familiar with banking facilities and services with in-depth experience in handling client documentation and negotiation. ...

Posted

2 days ago

SME Relationship Manager SME Relationship Manager

Crewstone International Private Equity & Investments

Undisclosed

Full Time

KL City

Develop and maintain relationships with clients across corporate and commercial segments
Identify and pursue new business opportunities across various industries
Initiate and develop client relationships through direct outreach, referrals, networking activities, and professional connections ...

Posted

a day ago

SME Relationship Manager - Nationwide SME Relationship Manager - Nationwide

CIMB BANK BERHAD

Undisclosed

Full Time

KL City

Drive the marketing, solicitation, and retention of business deposits at branches, leveraging telemarketing and lead generation to target Small Medium Enterprise clients.
Engage actively in cross-selling a range of the bank's products and services, including business loans, wealth management solutions, structured deposits, credit cards, and more.
Contribute to dynamic marketing campaigns and activities to effectively promote our products and services. ...

Posted

4 days ago

SME Relationship Manager SME Relationship Manager

Crewstone International Private Equity & Investments

Undisclosed

Full Time

KL City

Develop and maintain relationships with clients across corporate and commercial segments
Identify and pursue new business opportunities across various industries
Initiate and develop client relationships through direct outreach, referrals, networking activities, and professional connections ...

Posted

12 days ago

Customer Experience Manager Customer Experience Manager

Valiram

Undisclosed

Full Time

KL City

Lead the sales floor and drive individual and team sales performance.
Deliver exceptional and memorable customer experiences.
Role model best-in-class selling behaviours and service standards. ...

Posted

23 days ago

Commercial Excellence- Manager Commercial Excellence- Manager

Cargill

Undisclosed

Full Time

KL City

Collaborate with cross-functional and sub-regional teams to identify and prioritize key growth opportunities and track performance against defined growth spaces.
Provide thought leadership in the identification and implementation of commercial and sales best practices, strategic accounts planning & management that provide tangible, measurable results.
Drive performance optimization for the sales and wider go to market organization. ...

Posted

a month ago

Technical Success Manager - ASEAN Technical Success Manager - ASEAN

Autodesk

Undisclosed

Full Time

KL City

Serve as a subject matter expert in Forma, including platform capabilities, limitations, and integration possibilities
Lead technical engagements with customers, analyzing workflows and designing solutions that support improved project and construction processes
Configure and optimize Forma workflows including document management, RFIs, submittals, field workflows, and model coordination ...

Posted

11 days ago

Subscription Account Manager (12-month Contract) Subscription Account Manager (12-month Contract)

Nutanix

Undisclosed

Full Time, Work from Home

WFH

KL City

Maintain a consistent cadence of client-facing activities designed to increase product adoption, deliver value to the customer, and increase the likelihood of renewals, including (i) Preparation and delivery of progress checks for renewal customers, (ii) License activation workshops, (iii) Commercial reviews, all of which are designed to drive the increased success of renewals.
Present Progress Check-Ins developed with Customer Systems Engineers to drive customer conversations surrounding adoption, support cases, license expiration, etc.
Manage the full renewal opportunity and all related forecasting activities ...

Posted

19 days ago