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Customer Support Jobs in Federal Territory - October 2026 - Urgent Hiring
Showing 977 jobs results for
"customer support"
in Federal Territory
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MYR2,500 - MYR2,500 Per Month
Bangsar South
- Opportunities for promotion
- Professional development
- Salary: RM2,500.00 ...
Posted
3 days ago
Undisclosed
KL City
- Provide technical and customer support via live chat, email, and phone.
- Troubleshoot issues related to trading platforms, account access, deposits, withdrawals, trading accounts, and general platform functionality.
- Investigate and analyse client issues by reviewing account activity, transaction details, system information, and CRM records. ...
Posted
15 hours ago
Undisclosed
KL City
- Provide technical and customer support via live chat, email, and phone.
- Troubleshoot issues related to trading platforms, account access, deposits, withdrawals, trading accounts, and general platform functionality.
- Investigate and analyse client issues by reviewing account activity, transaction details, system information, and CRM records. ...
Posted
13 hours ago
MYR1,050 - MYR1,050 Per Month
KL City
- Provide first-level support and deliver effective resolutions to customer issues.
- Track, route, and redirect issues to the appropriate resources when necessary.
- Guide customers through problem-solving processes with patience and clarity. ...
Posted
3 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Customer Support – Non-Voice Process (JD)
- Position: Customer Support Executive – Non-Voice
- Process: Chat / Email Support ...
Posted
2 days ago
Undisclosed
KL City
- Oversee the Level 1 BPO service provider across all customer contact channels i.e., voice, chat, email, and web tickets; including social media coverage, ensuring consistent, high quality service delivery.
- Ensure customer satisfaction and experience remain at the core of daily operations across all outsourced and internal support touchpoints.
- Own the management of BNM related escalations, including customer complaints and regulatory inquiries, ensuring timely, accurate, and compliant resolution and reporting. ...
Posted
20 days ago
Undisclosed
KL City
- Handle complex cases and escalations from L1/L2 teams, including technical, product, payment, integration, and operational issues.
- Investigate issues, perform root-cause analysis, and identify effective solutions or workarounds.
- Act as a subject matter expert and provide guidance to Customer Support agents and Team Leads. ...
Posted
15 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Assist in preparing sales reports, order tracking, and customer data management
- Support the sales team with quotation preparation, follow-up, and customer communication
- Coordinate with internal teams (logistics, finance, warehouse) to ensure smooth order fulfillment ...
Posted
3 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Respond promptly and professionally to customer inquiries via phone, email, or live chat
- Provide accurate information regarding products, services, and company policies
- Assist customers with order placement, shipment tracking, returns, and exchanges ...
Posted
3 days ago
Undisclosed
KL City
- Engaging with clients via email and phone to resolve inquiries and build rapport
- Assist the Order to Cash team in improving documentation and procedures
- Collaborate with various departments to achieve team goals ...
Posted
16 days ago
Undisclosed
KL City
- Job Title: Customer Support Specialist
- Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
- What is your mission? ...
Posted
23 days ago
Undisclosed
KL City
- Strong Customer Sales Service and Customer Support skills, with the ability to manage inquiries and resolve issues effectively.
- Focus on Customer Satisfaction and Customer Experience, with a commitment to building long-term customer relationships.
- Professional Phone Etiquette and clear communication skills in spoken and written formats. ...
Posted
14 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Assist in preparing sales reports, order tracking, and customer data management
- Support the sales team with quotation preparation, follow-up, and customer communication
- Coordinate with internal teams (logistics, finance, warehouse) to ensure smooth order fulfillment ...
Posted
15 days ago
Undisclosed
KL City
- · Only shortlisted candidates will be notified
- · Please email your resume to hr@iwowsoft.com
- Responsibilities ...
Posted
16 days ago
MYR1,700 - MYR2,500 Per Month
KL City
- Handle inbound calls and assist customers with their enquiries.
- Provide accurate information on our products and services.
- Resolve customer issues and complaints in a professional and timely manner. ...
Posted
3 days ago
MYR2,800 - MYR4,500 Per Month
KL City
- To handle delivery matters and coordinate with suppliers & customers, prepare shipping documents, arrange delivery to customers etc.
- To handle customer claims issues with suppliers on logistic matters till it is validated.
- To handle purchasing matter such as issue PO to suppliers, coordinate with forwarder to make sure the cargo arrives on time. ...
Posted
3 days ago
MYR1,700 - MYR2,300 Per Month
KL City
- Health insurance
- Maternity leave
- Meal allowance ...
Posted
3 days ago
MYR1,700 - MYR2,000 Per Month
- Respond to inquiries: Handle customer questions and requests promptly and professionally through various channels such as phone, email, social media, and live chat.
- Provide product support: Deliver accurate and detailed information about our products and services to help customers make informed decisions.
- Resolve issues: Address and resolve complaints in a timely and empathetic manner, ensuring a positive customer experience. ...
Posted
3 days ago
MYR2,500 - MYR2,800 Per Month
KL City
- Provides timely assistance and resolutions to key account customer inquiries and issues through live-chat .
- Assists customers with shipment booking and queries and handles customer inquiries professionally and accurately
- Addresses customer complaints with empathy and finds suitable resolutions to ensure effective and efficient service recovery ...
Posted
a day ago
MYR2,000 - MYR2,300 Per Month
KL City
- Handle customer inquiries related to TikTok PayLater accounts and payments.
- Contact customers regarding outstanding or overdue PayLater payments.
- Provide clear information on payment amounts, due dates, and payment methods. ...
Posted
3 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Handle inbound and outbound customer calls, emails, or chat messages professionally and courteously.
- Listen attentively to customer inquiries and concerns, providing accurate and timely information.
- Resolve customer issues related to Account, billing, service disruptions, account changes, and technical problems. ...
Posted
3 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Handle inbound and outbound customer calls, emails, or chat messages professionally and courteously.
- Listen attentively to customer inquiries and concerns, providing accurate and timely information.
- Resolve customer issues related to Account, billing, service disruptions, account changes, and technical problems. ...
Posted
3 days ago
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