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Customer Support Jobs in Shah Alam - August 2026 - Urgent Hiring
Showing 349 jobs results for
"customer support"
in Shah Alam
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Undisclosed
- Product Support
- Conduct basic device and performance checks on customers' units at designated Service stations. Ensure all products are handled in line with documental procedures and standard operating guidelines.
- Provide first-level troubleshooting to customers at the service point, minimizing any disruption to their product use. ...
Posted
15 days ago
Undisclosed
- Handle customer queries related to bookings, delivery updates, proof uploads, and service status
- Coordinate with operations and drivers for shipment tracking and issue resolution
- Monitor ongoing and completed bookings through the system dashboard ...
Posted
15 days ago
Interiors Aeroservices Sdn Bhd
MYR3,000 - MYR3,000 Per Month
- Act as the first point of contact for incoming customer calls, chats, and emails, responding in a timely manner
- Identify customer needs, concerns, and questions, and provide accurate information and solutions
- Build and maintain strong customer rapport to ensure long-term business relationships ...
Posted
15 days ago
Undisclosed
- Manage customer purchase orders, order entry, and order administration through ERP systems, including Microsoft D365 and AX2012, while supporting system migration initiatives.
- Review purchase orders, order changes, and customer requests to ensure compliance with internal policies, procedures, and traceability requirements.
- Provide responsive pre-sales and after-sales customer support, acting as the primary contact for customer inquiries and order-related matters. ...
Posted
a day ago
Undisclosed
- Understand UPS service, product, systems and procedure
- Handle incoming calls for pick up, track and trace, complaints, claims, service guarantees, price quotation, service information, export shipments exception and other enquiries in professional manner
- Update the pick up arrangement, UPS supply request and tracking follow up. ...
Posted
4 days ago
Undisclosed
- Assist customers through inbound and outbound calls, emails, and customer interactions
- Support travel and airline-related enquiries with accurate and professional information
- Resolve customer concerns efficiently while delivering a positive customer experience ...
Posted
6 days ago
MYR2,500 - MYR3,500 Per Month
- Handle customer enquiries related to warehouse, delivery, order status and inventory.
- Coordinate with warehouse, transport and operations teams to ensure smooth order fulfilment.
- Monitor customer orders and provide timely updates on delivery and shipment status. ...
Posted
7 days ago
Undisclosed
- Manage daily customer service operations to achieve business objectives and customer expectations.
- Execute operational plans and support initiatives aligned with company strategies.
- Identify opportunities for process improvement, automation, and efficiency enhancement. ...
Posted
7 days ago
Undisclosed
- Ensure that customers request, inquiries are handled professionally and in a timely manner
- Ensure documents meet internal and external regulations and compliance
- Escalation to internal and external stakeholders for assistance on the unresolved or out-of-scope Service Request ...
Posted
11 days ago
Undisclosed
- Handle customer queries, feedbacks and other general correspondence including checking stock availability and preparing quotation.
- Provide technical knowledge, pricing and stock information.
- Receiving and processing of customer orders for HK/TW and the management of those same orders until completion. Minimum order processing accuracy at 98% of all orders received each day. ...
Posted
13 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
3 days ago
MYR2,000 - MYR3,000 Per Month
- Coordinate vessel arrivals, departures, and berthing in compliance with port and maritime regulations.
- Prepare and manage shipping documents, including bills of lading, cargo manifests, and related paperwork.
- Communicate with port authorities, shipping lines, and other stakeholders to ensure smooth daily operations. ...
Posted
17 days ago
Undisclosed
- Lead and oversee daily Customer Service operations, ensuring effective execution of the end-to-end Order-to-Cash process.
- Maintain defined KPIs, including order accuracy, turnaround time, and service level adherence.
- Ensure accurate and timely processing of customer orders from order entry through to delivery fulfillment. ...
Posted
17 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
9 days ago
Undisclosed
- Air Liquide began operations in Malaysia in 1927 and is one of the pioneers of the gas industry in Malaysia. Operating in 11 locations in Malaysia, comprising both sales offices and production facilities, Air Liquide supports our customers through providing innovative solutions at every step of their production, including industrial and specialty gases, energy solutions, application technologies and services. With a strong workforce of 400 employees and business growth through our recent acquisition with nationwide presence, this will provide an exciting experience and journey with the opportunity that is unique yet challenging to gauge the integration and synergy processes that will change the entire competition landscape in Malaysia.
- Customer Management
- Serve as a primary point of contact for customer requests and order processing across various channels (phone, email, portal). ...
Posted
18 days ago
Dun & Bradstreet (D&B) Malaysia Sdn. Bhd.
Undisclosed
- Lead one of the assigned special projects or initiatives to improve our Order to Delivery process to improve customer satisfaction level and Customer Care team service quality.
- Assist in gathering customer feedback through several feedback channels and campaign. Monitor, analyse and drive the improvement plans in collaboration with other department stakeholders.
- Support initiatives to increase digital tools adoption for customers (myGAS portal) and internal employees related to Feedback, Telephony system, and ERP platform new functionality. ...
Posted
19 days ago
Undisclosed
- Lead one of the assigned special projects or initiatives to improve our Order to Delivery process to improve customer satisfaction level and Customer Care team service quality.
- Assist in gathering customer feedback through several feedback channels and campaign. Monitor, analyse and drive the improvement plans in collaboration with other department stakeholders.
- Support initiatives to increase digital tools adoption for customers (myGAS portal) and internal employees related to Feedback, Telephony system, and ERP platform new functionality. ...
Posted
20 days ago
Trescal (Malaysia) Sdn Bhd
MYR1,800 - MYR2,300 Per Month
- Manage end-to-end purchasing and equipment supply activities.
- Source and identify suitable suppliers based on customer requirements and technical specifications.
- Request, review and compare supplier quotations, pricing, lead time and commercial terms. ...
Posted
14 days ago
Undisclosed
- Lead one of the assigned special projects or initiatives to improve our Order to Delivery process to improve customer satisfaction level and Customer Care team service quality.
- Assist in gathering customer feedback through several feedback channels and campaign. Monitor, analyse and drive the improvement plans in collaboration with other department stakeholders.
- Support initiatives to increase digital tools adoption for customers (myGAS portal) and internal employees related to Feedback, Telephony system, and ERP platform new functionality. ...
Posted
20 days ago
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