Customer Support Specialist Jobs in Petaling Jaya - September 2026 - Urgent Hiring

Showing 79 jobs results for "customer support specialist" in Petaling Jaya
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  • Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
  • AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
  • Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
11 days ago
  • Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
  • AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
  • Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
11 days ago
  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
  • Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
16 days ago
  • Act as a dedicated partner for our clients, ensuring seamless and accurate execution of the end-to-end Order-to-Cash (O2C) cycle
  • Build sustainable relationships and trust with clients through personalized and interactive communication.
  • Respond promptly to customer inquiries via multiple channels and ensure follow-up until resolution. ...
Posted
4 days ago
  • Lead and coordinate day-to-day customer service operations for the Robotics business, ensuring exceptional service delivery and customer satisfaction.
  • Act as the primary point of contact for customers, managing orders, quotations, service requests, inquiries, and escalations in a timely and professional manner.
  • Collaborate closely with Sales, Service, Supply Chain, and Finance teams to ensure seamless order fulfilment, issue resolution, and an outstanding end-to-end customer experience. ...
Posted
7 days ago
  • Bachelor’s degree in business administration, Supply Chain Management, Marketing or a related field.
  • At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
Posted
7 days ago
  • Act as a dedicated partner for our clients, ensuring seamless and accurate execution of the end-to-end Order-to-Cash (O2C) cycle
  • Build sustainable relationships and trust with clients through personalized and interactive communication.
  • Respond promptly to customer inquiries via multiple channels and ensure follow-up until resolution. ...
Posted
15 days ago
  • Operational Process Governance
  • Govern and maintain end-to-end CX operational processes and documentation.
  • Review processes to identify gaps, risks and improvement opportunities. ...
Posted
17 days ago
  • Customer Partnership & Business growth:
  • Act as the primary Q&FS partner for assigned Global/Regional customer accounts. Manage their expectations, ensure alignment with BC’s quality, food safety, regulatory and operational policies.
  • Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration . ...
Posted
25 days ago
  • Act as the primary Q&FS partner for assigned Global/Regional customer accounts. Manage their expectations, ensure alignment with BC’s quality, food safety, regulatory and operational policies.
  • Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration .
  • Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams. ...
Posted
a month ago
  • Act as a dedicated partner for our clients, ensuring seamless and accurate execution of the end-to-end Order-to-Cash (O2C) cycle
  • Build sustainable relationships and trust with clients through personalized and interactive communication.
  • Respond promptly to customer inquiries via multiple channels and ensure follow-up until resolution. ...
Posted
a month ago
  • Answering inbound calls from customers.
  • Retain the customers to continue using our telco plan.
  • Promoting our telco plans and promotions. ...
Posted
a month ago
Posted
25 days ago
  • assist the Country Customer Service Manager in departmental administration tasks
  • provide product, service, or equipment technical and engineering information when necessary
  • prepare and present solution proposals and quotations according to customer requirements ...
Posted
25 days ago
  • Coordinate and oversee after-sales service activities to ensure a positive customer experience.
  • Conduct regular customer satisfaction follow-ups after service delivery.
  • Monitor customer touchpoints and identify opportunities to improve the customer journey. ...
Posted
15 days ago
  • Act as the functional PIC for SAP Finance, covering AP, AR, GL, Bank, Fixed Assets, CO and Finance Reporting across multiple entities/countries
  • Perform SAP FICO configuration, application support, incident/problem management and change requests across Fiori and SAP GUI
  • Work closely with Finance stakeholders to gather requirements and translate business needs into effective SAP solutions ...
Posted
6 days ago

Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )

  • Plan, coordinate, and oversee renovation, refurbishment, restoration, and reinstatement projects for Headquarters, branches, and mall outlets, ensuring completion within approved timelines, budgets, and company standards.
  • Manage all maintenance activities for HQ offices, branches, and mall outlets, including electrical, plumbing, air conditioning, roller shutters, safes, fingerprint access systems, CCTV, alarm systems, and other facilities.
  • Coordinate with contractors, vendors, landlords, consultants, and internal stakeholders to ensure project execution, maintenance works, and preventive servicing are carried out efficiently and in compliance with company requirements. ...
Posted
a month ago
  • Act as the functional PIC for SAP Finance, covering AP, AR, GL, Bank, Fixed Assets, CO and Finance Reporting across multiple entities/countries
  • Perform SAP FICO configuration, application support, incident/problem management and change requests across Fiori and SAP GUI
  • Work closely with Finance stakeholders to gather requirements and translate business needs into effective SAP solutions ...
Posted
a month ago