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Customer Support Specialist Jobs in Selangor - September 2026 - Urgent Hiring
Showing 217 jobs results for
"customer support specialist"
in Selangor
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Manage Alert
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
20 days ago
Undisclosed
- Generate the best customer experience through deep customer knowledge and personalized attention
- Act as the first contact line for the sales force, following up on client consultations and incidents
- Provide advice and information on the company's value proposition, products, commercial conditions, and added value ...
Posted
20 days ago
MYR3,000 - MYR4,000 Per Month
Teluk Panglima Garang
- Email communication with oversea agent and local customer for the new booking shipment
- Responsible to book shipment with liner (FCL) and co-loader (LCL)
- Prepare booking confirmation , HBL and send to local customer ...
Posted
11 days ago
MYR1,700 - MYR1,700 Per Month
WFH
Bandar Bukit Raja
- Free parking
- Opportunities for promotion
- Parental leave ...
Posted
a month ago
MYR4,300 - MYR4,500 Per Month
- Handle customer enquiries through phone, email, WhatsApp, and other communication channels.
- Manage e-commerce and B2B customer accounts, including orders, shipments, deliveries, returns, and other logistics-related matters.
- Coordinate with warehouse, transport, inventory, fulfilment, and last-mile teams to ensure smooth operations. ...
Posted
a month ago
Undisclosed
- To qualify + enter customer orders into the operational execution process.
- To drive customer engagement, satisfaction, retention + reactivation in close cooperation with the destinations + regional stakeholders.
- To provide, document, follow-up on quotations + opportunities in line with the customer account strategy. ...
Posted
8 days ago
Undisclosed
- Customer Partnership & Business growth:
- Act as the primary Q&FS partner for assigned Global/Regional customer accounts. Manage their expectations, ensure alignment with BC’s quality, food safety, regulatory and operational policies.
- Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration . ...
Posted
a month ago
MYR3,500 - MYR5,000 Per Month
- Lead, supervise, and coach the Customer Service (CS) team to ensure high performance and professionalism.
- Provide on-the-job training, guidance, and performance feedback to customer service team members.
- Handle escalation cases and support team in resolving complex customer issues. ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
Malaysia
- Attend to customer enquiries efficiently via email or phone.
- Fully handle overall operation of the Cargo for Sea Freight Export, Logistics and Documents Control.
- Manage & monitor daily shipment activities. ...
Posted
20 days ago
Undisclosed
- To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
- To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary.
- To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts. ...
Posted
17 days ago
NNR Global Logistics (M) Sdn Bhd
MYR3,000 - MYR4,000 Per Month
Ara Damansara
- Attending to Import and Export Sea Freight shipments and updating details in the system.
- Attending to Export & Import Booking and ground arrangement.
- Planning and monitoring inbound and outgoing deliveries. ...
Posted
a month ago
Undisclosed
- Act as the primary Q&FS partner for assigned Global/Regional customer accounts. Manage their expectations, ensure alignment with BC’s quality, food safety, regulatory and operational policies.
- Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration .
- Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams. ...
Posted
a month ago
Undisclosed
- Act as a dedicated partner for our clients, ensuring seamless and accurate execution of the end-to-end Order-to-Cash (O2C) cycle
- Build sustainable relationships and trust with clients through personalized and interactive communication.
- Respond promptly to customer inquiries via multiple channels and ensure follow-up until resolution. ...
Posted
a month ago
MYR2,800 - MYR3,400 Per Month
- Answering inbound calls from customers.
- Retain the customers to continue using our telco plan.
- Promoting our telco plans and promotions. ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
- To manage day to day operations
- To manage sales orders, repacking orders and trade returns
- To provide customer service and liaise with customers in order to meet their expectations and requirements ...
Posted
a month ago
NYS International Freight
Undisclosed
- To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
- To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary.
- To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts. ...
Posted
20 days ago
MYR3,200 - MYR4,000 Per Month
- Customer Excellence: Act as the primary liaison between customers, Sales, Production, and Logistics to deliver best-in-class service and resolve shipment issues promptly.
- Order & Shipping Fulfillment: Process orders, manage quotations, and coordinate directly with shipping lines, carriers, and forwarders to ensure accurate cargo tracking and documentation.
- Priority & Route Optimization: Adjust schedules and optimize routing to minimize fulfillment costs while achieving top On-Time In-Full (OTIF) delivery. ...
Posted
25 days ago
Undisclosed
- Act as the main point of contact for digital tools such as Salesforce, SAP, KONECT, KFM, FSM, KFF, SMT, and DMP.
- Provide first-level support and guidance to users on system and process-related issues.
- Support new users during onboarding and help them understand how to use the systems correctly. ...
Posted
a day ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
5 days ago
Hong Leong Bank Berhad
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
7 days ago
Undisclosed
- Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.
- Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch's cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.Responsible for handling and supporting first line resolution of enquires and complaints.Responsible as relief in absent of Service & Operations Manager (SOM).
- Customer Service OrientedGood Communication and interpersonal skillsExcellent time managementMinimum Diploma qualification from relevant field of study (banking, finance, etc)Relevant experience in clerical, office administrative, cash handling function, sales or customer service
Posted
20 days ago
Hong Leong Bank Berhad
Undisclosed
- Developing strategies and roadmaps for the Campaign/Marketing application solution/platform.
- Analyzing and consolidating business requirements to develop functional specification designs.
- Understanding short and long-term goals and objectives to recommend technical solutions and services. ...
Posted
5 days ago
Undisclosed
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
a month ago
Beckhoff Automation Brazil
Beckhoff Automation - INDIA
Undisclosed
- assist the Country Customer Service Manager in departmental administration tasks
- provide product, service, or equipment technical and engineering information when necessary
- prepare and present solution proposals and quotations according to customer requirements ...
Posted
a month ago
MYR4,000 - MYR5,000 Per Month
- Coordinate and oversee after-sales service activities to ensure a positive customer experience.
- Conduct regular customer satisfaction follow-ups after service delivery.
- Monitor customer touchpoints and identify opportunities to improve the customer journey. ...
Posted
16 days ago
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