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Customer Support Specialist Jobs in Wp Kuala Lumpur - September 2026 - Urgent Hiring
Showing 218 jobs results for
"customer support specialist"
in Wp Kuala Lumpur
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Undisclosed
KL City
- 100% Visa Sponsorship Provided
- Flight Ticket Provided
- Accommodation Support ...
Posted
16 days ago
Undisclosed
KL City
- 100% Visa Sponsorship Provided
- Flight Ticket Provided
- Accommodation Support ...
Posted
a month ago
Undisclosed
KL City
- Own the day-to-day relationship and operational needs for clients below the revenue threshold. And you're the one keeping the account healthy and engaged between those conversations.
- Handle L1/L2 support: Basically concerns that gets escalated and cannot be handled by the AI layer.
- Monitor client health: track account activity, flag dormant or at-risk accounts, and surface growth signals before they turn into churn risks. ...
Posted
3 days ago
Undisclosed
KL City
- Handle complex cases and escalations from L1/L2 teams, including technical, product, payment, integration, and operational issues.
- Investigate issues, perform root-cause analysis, and identify effective solutions or workarounds.
- Act as a subject matter expert and provide guidance to Customer Support agents and Team Leads. ...
Posted
15 days ago
Undisclosed
KL City
- Handle complex cases and escalations from L1/L2 teams, including technical, product, payment, integration, and operational issues.
- Investigate issues, perform root-cause analysis, and identify effective solutions or workarounds.
- Act as a subject matter expert and provide guidance to Customer Support agents and Team Leads. ...
Posted
7 days ago
Undisclosed
KL City
- Handle complex cases and escalations from L1/L2 teams, including technical, product, payment, integration, and operational issues
- Investigate issues, perform root-cause analysis, and identify effective solutions or workarounds
- Act as a subject matter expert and provide guidance to Customer Support agents and Team Leads ...
Posted
15 days ago
Undisclosed
KL City
- Own the day-to-day relationship and operational needs for clients below the revenue threshold. And you're the one keeping the account healthy and engaged between those conversations.
- Handle L1/L2 support: Basically concerns that gets escalated and cannot be handled by the AI layer.
- Monitor client health: track account activity, flag dormant or at-risk accounts, and surface growth signals before they turn into churn risks. ...
Posted
19 days ago
Undisclosed
KL City
- Pre-launch
- AI Model sample labeling during Development phase
- Make sure the labelling accuracy and productivity (metrics) meets the target being set ...
Posted
12 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- Have you filled up the screening form? https://forms.gle/S8kSoQyqhbtkAAfr5
- Job Requirements
- Diploma/Degree preferred; travel or customer-service experience is an advantage. ...
Posted
a day ago
Undisclosed
KL City
- Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
- Be the go-to person for answering basic customer questions and providing clear, helpful support.
- Lead standard training sessions for small and medium-sized enterprises, helping them maximize the value of our solutions. ...
Posted
a day ago
Undisclosed
KL City
- Customer Resolution Operations
- Lead the daily operations of the Customer Resolution team across all supported Monee products.
- Ensure timely investigation and resolution of complex customer enquiries, escalations and service requests. ...
Posted
14 hours ago
Undisclosed
KL City
- As an Order Support Specialist, you will play a vital role in ensuring customer satisfaction and supporting the success of our brands across the APAC region. You’ll be responsible for the accurate and timely processing of orders, shipments, and returns, acting as a key liaison between our customers and internal teams.
- Accurately process customer orders, amendments, and releases in line with system and compliance guidelines.
- Monitor order fulfillment and delivery timelines, proactively addressing any risks or opportunities and communicating with relevant stakeholders. ...
Posted
5 days ago
MYR2,800 - MYR3,200 Per Month
KL City
- Duties and Responsibilities
- i. Greet and welcome guests in a friendly and professional manner.
- ii. Present menus and provide detailed information about dishes, ingredients, and understanding all the dietary requirements specials. ...
Posted
5 days ago
Undisclosed
KL City
- · Only shortlisted candidates will be notified
- · Please email your resume to hr@iwowsoft.com
- Responsibilities ...
Posted
8 days ago
MYR2,000 - MYR2,300 Per Month
KL City
- Handle customer inquiries related to TikTok PayLater accounts and payments.
- Contact customers regarding outstanding or overdue PayLater payments.
- Provide clear information on payment amounts, due dates, and payment methods. ...
Posted
11 days ago
MYR4,500 - MYR7,000 Per Month
KL City
- Manage and maintain strong relationships with existing clients.
- Act as the main point of contact for key clients and handle their enquiries, feedback and concerns.
- Understand clients’ business needs and recommend suitable Shinjiru solutions. ...
Posted
13 days ago
Undisclosed
KL City
- Manage assigned customer accounts and orders, ensuring timely and accurate order fulfilment.
- Maintain and communicate customer delivery schedules and provide regular updates on contract and delivery status.
- Coordinate new customer introductions and ensure required information is communicated to relevant stakeholders. ...
Posted
13 days ago
Undisclosed
KL City
- You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- You should also be proficient in the local language, both written and spoken.
- You can: ...
Posted
13 days ago
Undisclosed
KL City
- You should have availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
- You should also be proficient in the local language, both written and spoken.
- You can: ...
Posted
14 days ago
Undisclosed
KL City
- A language pro with an intermediate to advanced English proficiency to communicate effectively and grow in a global environment.
- A go-to expert who shares product know-how, guides users like a pro, and makes answering their questions a breeze.
- A guard that everyone trusts and who handles sensitive data carefully, stays informed with the latest updates, and maintains confidentiality as their superpower. ...
Posted
14 days ago
Undisclosed
KL City
- As an Order Support Specialist, you will play a vital role in ensuring customer satisfaction and supporting the success of our brands across the APAC region. You’ll be responsible for the accurate and timely processing of orders, shipments, and returns, acting as a key liaison between our customers and internal teams.
- Accurately process customer orders, amendments, and releases in line with system and compliance guidelines.
- Monitor order fulfillment and delivery timelines, proactively addressing any risks or opportunities and communicating with relevant stakeholders. ...
Posted
18 days ago
Undisclosed
KL City
- Lead high-impact workshops, Expert-Insight-Series (EIS) sessions, and Accelerators tailored to diverse customer needs, from foundational product awareness to sophisticated feature adoption, while proactively providing feedback to CX Product Management to improve these offerings.
- Accelerate value realization by applying validated adoption frameworks to help customers bridge the gap between purchasing a Cisco solution and achieving their desired business outcomes, including baselining environments and developing comprehensive onboarding journeys.
- Identify and mitigate adoption risks, such as low technical usage or integration barriers, by handling customer expectations and resolving issues promptly to ensure a successful customer journey. ...
Posted
18 days ago
Undisclosed
KL City
- Provide full tracing service for customers and other DHL network by investigating undelivered, returned, delayed, lost and damaged shipments (different kinds of service incidents).
- Demonstrate professionalism in handling and responding to all cases confidently and knowledgeably in accordance with the Global SOP, creating positive customer experience.
- Liaise and coordinate cross functionally, cross departments (Operations, Commercial, Finance, IT), cross business units and the Network when handling traces and service recovery cases. ...
Posted
19 days ago
Undisclosed
KL City
- Provide full tracing service for customers and other DHL network by investigating undelivered, returned, delayed, lost and damaged shipments (different kinds of service incidents).
- Demonstrate professionalism in handling and responding to all cases confidently and knowledgeably in accordance with the Global SOP, creating positive customer experience.
- Liaise and coordinate cross functionally, cross departments (Operations, Commercial, Finance, IT), cross business units and the Network when handling traces and service recovery cases. ...
Posted
19 days ago
Undisclosed
KL City
- Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
Posted
19 days ago
Undisclosed
KL City
- Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
- Be the go-to person for answering basic customer questions and providing clear, helpful support.
- Lead standard training sessions for small and medium-sized enterprises, helping them maximize the value of our solutions. ...
Posted
20 days ago
Undisclosed
KL City
- Position : Customer service Japanese Speaker
- Location : Menara Shell, brickfields , KL
- Shift : 2 Shifts-7am-4pm 8am to 5pm (Subject to any changes in business needs) Rotational working days (5 days working & 2 days off) ...
Posted
20 days ago
Undisclosed
KL City
- Gather complaint details from customer facing staff (Field staff) to support complaint investigation and MDR and Vigilance report compilation.
- Monitor and progress complaints to ensure timely reporting and closure to meet regulatory requirements.
- Maintain accurate records and keep others informed when records change or updated. ...
Posted
20 days ago
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