· Provide technical support for the devices during day-to-day operations and project implementations (if any) hosted at Data Centre Bangi, Bangsar, and NTT Cyberjaya.
· Act as the Subject Matter Expert (SME) and primary point of contact for communication, accountability, and escalation with the End User Technical Team at Level 3 support.
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Prepare and update 2D AutoCAD drawings for ICT infrastructure projects, including layout plans, shop drawings, schematic, detail and as-built drawings.
Coordinate drawings with project teams, consultants and other trades, incorporating project requirements and site changes.
Assist with BIM/Revit drawings and coordination when required.
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AutoCAD
Building Information Modeling (BIM)
Revit
• Able to read and understand construction
architectural and M&E/MEP drawings.
• Experience in ICT infrastructure
structured cabling
ELV
telecommunications
data centers or building services
Attention to Detail
Problem-Solving
Provide comprehensive IT support to end-users, addressing hardware, software, and network issues to ensure seamless daily operations.
Install, configure, and maintain computer hardware, software applications, and network infrastructure, including servers, workstations, and peripherals.
Perform regular network administration tasks, including monitoring network performance, troubleshooting connectivity problems, and implementing security measures.
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IT Support
Network Administration
Hardware Troubleshooting
Software Installation
Printer Maintenance
Managed Print Services
Office Solutions
Technical Support
Technical Support
Technical Support
Prepare, review, revise, and maintain technical documents, including software and systems engineering, operations, testing, proposal, tender and user documentation;
Gather and analyze technical and product information from various sources to document new or changing product functionality;
Write, format, edit, review, and proof procedural and technical information for technical and non-technical users;
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Prepare, review, revise, and maintain technical documents, including software and systems engineering, operations, testing, proposal, tender and user documentation;
Gather and analyze technical and product information from various sources to document new or changing product functionality;
Write, format, edit, review, and proof procedural and technical information for technical and non-technical users;
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Own end-to-end remediation of vulnerabilities identified through Web, API, Bug Bounty submissions, and external penetration tests.
Write and ship code-level fixes for application vulnerabilities (e.g., OWASP Top 10, OWASP API Security Top 10, authentication flaws, injection, SSRF, insecure deserialization) directly in relevant codebases (GitHub/GitLab/Bitbucket).
Triage findings from Security tools (SAST/SCA/Secrets/DAST) to validate true positives and prioritize based on exploitability and business risk.
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Own end-to-end remediation of vulnerabilities identified through Web, API, Bug Bounty submissions, and external penetration tests.
Write and ship code-level fixes for application vulnerabilities (e.g., OWASP Top 10, OWASP API Security Top 10, authentication flaws, injection, SSRF, insecure deserialization) directly in relevant codebases (GitHub/GitLab/Bitbucket).
Triage findings from Security tools (SAST/SCA/Secrets/DAST) to validate true positives and prioritize based on exploitability and business risk.
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Own end-to-end remediation of vulnerabilities identified through Web, API, Bug Bounty submissions, and external penetration tests.
Write and ship code-level fixes for application vulnerabilities (e.g., OWASP Top 10, OWASP API Security Top 10, authentication flaws, injection, SSRF, insecure deserialization) directly in relevant codebases (GitHub/GitLab/Bitbucket).
Triage findings from Security tools (SAST/SCA/Secrets/DAST) to validate true positives and prioritize based on exploitability and business risk.
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To perform installation, termination, testing, troubleshooting and maintenance of structured cabling and related network infrastructure at customer sites, ensuring all cabling works are completed safely, accurately and according to project requirements.
To perform assembling, installing and repairing electrical wiring and networking cabling.
To assist in carrying projects as assigned by the management/superior
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