ERP System Management
Oracle ERP
SAP
Microsoft Dynamics
Business Process Improvement
Project Management
Data Analysis
System Integration
Troubleshooting
User Training
Design, build, and continuously improve data models across our medallion architecture — translating business questions into well-structured, scalable gold-layer datasets on Google GCP.
Own the modelling lifecycle from silver-layer cleaning and standardisation through gold-layer models ready for reporting, including dbt implementation, testing, and documentation.
Dig into source databases to reconcile data gaps, resolve inconsistencies across systems, and identify new metrics worth formalising into the model.
...
Consolidation, transformation, and analysis of process and business data
Development and implementation of meaningful process apps, data analyses and key figures
Development of the requirements for data analyses and key figures in close coordination with internal procurement colleagues and management, considering the operational environment and processes to ensure long-term successful implementation
...
Resolve day-to-day tickets via Service Now and Workday transactions, ensuring timely updates and system accuracy.
Handle client requests with politeness and detailed responses.
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee job and data changes, onboarding, referrals and other processes, while following global and local processes and compliance guidelines and maintaining confidentiality of employee data and compliance
...
Identify lifecycle patterns unique to each market (MY, SG, TH, ID), including behavioural and cultural differences. Work directly with local country teams to adapt global strategies into market-relevant approaches based on user behaviour patterns.
Provide regional teams(Marketing/CRM/Performance/Loyalty) with deep behavioural insights to support retention strategy, loyalty design, CRM segmentation, and lifecycle content
Provide country team strategic analytical framework to enhance CLTV based on cross-market lifecycle modelling for each unique markets.
...
Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
...
Resolve day-to-day tickets globally via Workday and Service Now, ensuring timely updates and system accuracy.
Act as first point of contact for questions from Alcon associates and managers
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee data changes, onboarding, colleague referrals and others, following global and local processes and compliance guidelines and maintain confidentiality of employee data
...