Work Arrangement:

EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.

You may need to support on-call and out of hours support.

Key Responsibilities

Take technical ownership of backup and recovery products, including technical documentation and governance.
Enhance global standards and ensure the backup and recovery architecture is aligned with the bank’s overall strategy.
Use deep expertise in data backup technologies, primarily Rubrik and Versity/ScoutAM, for long-term data retention.
Apply expertise in Bare Metal Restore (BMR), primarily Cristie in combination with Rubrik.
Gather and analyze requirements; provide consulting and technical support for backup and restore solutions and coordinate their implementation.
Develop scripts using REST and GraphQL APIs to automate system processes.
Manage release and patch activities for backup solutions in production.
Identify optimization opportunities in availability, performance, information flows, disaster recovery, and security to ensure stable, low‑disruption operations.
Evaluate and analyze system environments for technical feasibility (PoC), cost-effectiveness, and efficiency, including TCO, business cases, and market benchmarking.
Communicate effectively with stakeholders at all levels, from internal customers to senior management.
Apply solid experience in the administration and monitoring of data backup solutions and ITIL-based ITSM processes.
Provide out-of-hours and on-call support in exceptional cases.

Skills and Qualifications

Strong expertise in enterprise data backup, especially Rubrik and Versity/ScoutAM; knowledge of Veritas NetBackup/Alta Data Protection, Veritas Alta View, and NetBackup IT Analytics is an advantage.
Very strong knowledge of agent-based backup concepts (e.g., Exchange, MS SQL, Oracle) and snapshot-based backup and restore.
Deep expertise in Bare Metal Restore (BMR), particularly Cristie.
Good programming skills in Ansible and Python.
Solid experience with Red Hat Enterprise Linux and Windows operating systems.
Strong cooperation skills, resilience, and flexibility, particularly in agile environments.
Ability to work independently and collaboratively within international teams.
High level of initiative in developing technical improvements and solving complex problems.
Ability to coordinate the resolution of complex disruptions in the backup and recovery environment.
Advanced English communication skills, spoken and written; German is an advantage.

What we offer:

Hybrid working arrangement
21 days Annual Leave (Prorated)
Medical Benefits for Employee, Spouse & Child
Insurance Coverage
Public Holiday in Lieu
Flexible Spending Account
EPF contribution rates will be increased after complete 3, 6, 10, and 14 years of service.
A key role in shaping bank‑wide capacity management in a global organization
Exposure to international stakeholders across Asia, Europe and America
Office reachable by public transport
Opportunities to drive conceptual work, influence strategy and work with modern tooling
Professional development in a global banking group with strong focus on risk management and compliance

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