Bachelor’s degree in Computer Science, or Engineering (Mechanical or Electrical) or equivalent experience
Minimum 10 years of experience in data centre operations and facilities management, preferably within a Critical Information Infrastructure environment, with at least 3 years in leadership role
Strong domain knowledge across both data centre facilities management and data centre operations, covering people, process, and technology, with proven experience leading large scale data centre migration, relocation, or consolidation initiatives
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Oversees all aspects of data centre operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data centre operation to achieve 100% uptime and compliance with customer SLAs.
Provides support and technical advice to the Data Centre Operations Directors and site teams in all aspects of their roles to ensure efficient and successful data centre operations.
Reports and documents operational strategy improvements to ensure the highest level of availability and operational efficiency is achieved for the portfolio.
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18+ years of progressive HR experience, with at least 5 years in a senior HR leadership role in a high‑growth or start‑up environment.
Proven track record of building an HR function from the ground up, ideally in infrastructure, technology, engineering, data centre, AI or related sectors.
Regional experience beyond APAC is advantageous, as this role will oversee teams in the Americas with a strong focus on North Asia.
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Oversees all aspects of data centre operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data centre operation to achieve 100% uptime and compliance with customer SLAs.
Provides support and technical advice to the Data Centre Operations Directors and site teams in all aspects of their roles to ensure efficient and successful data centre operations.
Reports and documents operational strategy improvements to ensure the highest level of availability and operational efficiency is achieved for the portfolio.
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Own end-to-end operational performance of the data center portfolio across all SEA sites, including uptime, reliability, and service quality.
Develop and implement standard operating procedures (SOPs) for property and facilities management consistent with institutional and hyperscale-grade requirements.
Set and track operational KPIs (uptime/SLA compliance, PUE, incident rates, response times) and report performance to the CEO and Board.
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Financial: As a growth driver accountable for the HVAC and Data Center Thermal Management equipment revenue growth (factory level) in responsible region
Product portfolio management: With clear understanding of market needs and requirements and solicit customer feedback such as VOC to derive new product development programs and existing portfolio refinements to support long-term growth
Strategic positioning:As technical advisor to sales groups to support early engagement and strategic positioning in key projects
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Financial: As a growth driver accountable for the HVAC and Data Center Thermal Management equipment revenue growth (factory level) in responsible region
Product portfolio management: With clear understanding of market needs and requirements and solicit customer feedback such as VOC to derive new product development programs and existing portfolio refinements to support long-term growth