Operate, monitor, and maintain electrical systems within the Data Centre, including power distribution panels, circuit breakers, transformers, and uninterruptible power supply (UPS) systems.
Perform routine checks and troubleshooting of electrical systems to identify and resolve faults promptly.
Oversee the testing and maintenance of backup power systems such as generators and UPS to ensure readiness in case of power interruptions.
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This role will be responsible for providing operational support to the DPE Global Business Intelligence Environment and Analytical Data Services. Its primary responsibilities are to attend to all user support requests and ensure they are resolved in a timely manner.
Responsibilities:
• Ensure Service Desk support requests are promptly responded to and actioned
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Operate, monitor, and administer enterprise backup and recovery systems, ensuring stable and secure daily operations.
Take ownership of specific backup platforms and/or complex operational processes, including incident, problem, and change handling.
Configure and maintain backup policies, schedules, retention rules, and restore procedures in line with internal standards and compliance requirements.
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