1. Executive & Personal Assistant Support

Act as the primary Personal Assistant to the Chief Academic Officer.
Manage CAOS calendar, meetings, appointments, and reminders.
Prepare meeting agendas, minutes of meetings (MoM), follow-ups, and action trackers (iF needed).
Handle confidential documents, correspondence, and sensitive academic information.
Serve as the main point of contact between the CAO and internal/external stakeholders.

2. Academic Administration & Coordination

Assist in coordinating academic programmes, initiatives, and implementations under the CAO.
Support preparation and compilation of academic documents, proposals, reports, 5OPs, and guidelines.
Assist in research, benchmarking, and content preparation related to early childhood education and academic development.
Conduct research, content analysis, and benchmarking to strengthen academic inputs for training and professional development sessions conducted by the CAO.

3. Communication & Stakeholder Liaison

Draft and manage official academic communications, emails, memos, and notices.
Coordinate with internal departments, branch operators, trainers, and academic teams on behalf of the CAO.
Ensure accurate dissemination of academic information and updates.
Professionally handle incoming phone calls, emails, and messages, ensuring timely follon-up and accurate communication.

4. Documentation & Reporting

Maintain organized filing systems for academic records, reports, and correspondence.
Prepare summaries, presentations, and reports for management review.
Provide comprehensive administrative and editorial support for academic materials, overseeing the process from initial development to final release, ensuring accuracy, quality, and proper documentation.

5. Strategic & Operational Support

Support the CAO in strategic academic planning and execution.
Provide administrative and operational support for academic projects as assigned.
Coordinate and manage logistical arrangements, including travel bookings, accommodation, and related administrative requirements, to ensure smooth execution of academic and operational activities.
Assist in processing director's claims and reimbursements, ensuring accuracy, compliance, and timely submission in accordance with organizational procedures.

6. General Office & Reception Duties

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Administrative Assistant