Portfolio Debt Recovery: Conduct structured and professional outbound collection calls to delinquent customers to minimize Non-Performing Loans (NPL) and reduce Expected Credit Loss (ECL) provisions.
Asset Repossession & Tracking: Execute timely and lawful repossession activities to locate and recover vehicles within the default portfolio, ensuring strict compliance with internal Standard Operating Procedures (SOPs) and banking regulatory frameworks.
Account Investigation & Verification: Perform thorough background evaluations on delinquent accounts, initiating skip-tracing searches and site visit requests to locate uncontactable borrowers or missing assets.
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Make Calls to Clients : Contact clients via phone (home, work, or mobile) to discuss their overdue payments and negotiate repayment plans.
Negotiate Payment Schedules : Work with customers to establish payment schedules that align with their financial situation while ensuring debt recovery.
Advise Customers : Provide information on various payment options and, if necessary, inform customers about potential further actions for debt collection.
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Negotiation
Debt Recovery
Customer Service
Communication Skills
Collections
Effective Communication
Debt Collection
Problem Solving
Credit Analysis
Communication
Earn exceptional commissions with our unlimited payout structure, allowing you to easily boost your monthly take-home income up to RM5,000 or more.
Master valuable professional negotiation, client management, and communication strategies through our structured training programs designed to support your professional growth.
Build a long-term, rewarding career within the financial recovery services sector alongside a highly cooperative and energetic team.
...
Earn exceptional commissions with our unlimited payout structure, allowing you to easily boost your monthly take-home income up to RM5,000 or more.
Master valuable professional negotiation, client management, and communication strategies through our structured training programs designed to support your professional growth.
Build a long-term, rewarding career within the financial recovery services sector alongside a highly cooperative and energetic team.
...