Handle day-to-day enquiries, requests and booking arrangements from travel agents and business partners.
Prepare and follow up on quotations, itineraries and booking requests where required.
Liaise with hotels, transportation providers, tour guides, attractions and other suppliers to obtain availability, rates and booking confirmations.
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Work with Jerry’s Inside Sales team to resolve guests’ issues effectively and timely, with a consistently professional and patient attitude. You will be expected to receive centre-related issues from Jerry’s Inside Sales team and resolve those issues with the relevant teams (e.g., Maintenance Team or external vendors).
Ensuring all existing guests receive their invoices for every payment cycle (typically monthly) once those invoices have been prepared by the Finance team.
Collection of rent from all existing guests at every payment cycle (typically monthly), and issue reminders to guests who have not yet paid their rent.
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About UsStreamline Media Group is a 25-year creative development studio specializing in full video game development, co-development, publishing, and interactive digital asset production. We have shipped titles across every major platform for clients, including Sony, Microsoft, and global AAA publishers.
The company operates across Malaysia, the United States, and Japan, with partnerships in Latin America. We move fast and expect people to adapt quickly. Team members often wear multiple hats, and while processes exist, ownership and resourcefulness matter more. You will be expected to grow quickly with clear expectations and direct leadership.
We are also a technology-forward organization. Streamframe, our proprietary ERP and orchestration platform, manages projects, finances, contracts, and delivery across the company. AI tools are used actively, and everyone is expected to build working fluency with them. If you prefer to wait to be told what to learn, this is not the right environment.
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Work with Jerry’s Inside Sales team to resolve guests’ issues effectively and timely, with a consistently professional and patient attitude. You will be expected to receive centre-related issues from Jerry’s Inside Sales team and resolve those issues with the relevant teams (e.g., Maintenance Team or external vendors).
Ensuring all existing guests receive their invoices for every payment cycle (typically monthly) once those invoices have been prepared by the Finance team.
Collection of rent from all existing guests at every payment cycle (typically monthly), and issue reminders to guests who have not yet paid their rent.
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