Perform daily booking & planning, preparation of allotment & BSA pre-booking. Booking & planning by region & work closely with customer service, operation & others related depts. Communication/negotiation with carriers for capacity & better buying. Be responsible to ensure shipment move with profitability. Support commercial team on the rates enquiry & obtain good rates from carriers.
Lead the geographic profitability development of designated Strategic Business Customer (SBC) & prospects through positioning DHL as a strategic business partner, and delivering agreed programmes, through a team drawn from across the DHL network.
Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Supervise a gateway operations team on a rostered shift basis ensuring that shipments enter and exit the country in accordance with network procedures in a safe and secure manner.
Lead process improvement initiatives using Lean Sigma methodology in DHL Supply Chain operations located in the northern region mainly in Penang and Kulim.
Perform daily booking & planning, preparation of allotment & BSA pre-booking. Booking & planning by region & work closely with customer service, operation & others related depts. Communication/negotiation with carriers for capacity & better buying. Be responsible to ensure shipment move with profitability. Support commercial team on the rates enquiry & obtain good rates from carriers.