Ensure all transactions (revenues, provisions, operating expenses etc) are recorded properly and in accordance with the definition set on DPDHL Accounting Manual and International Financial Reporting Standard (IFRS).
Review general or nominal ledger entries regularly to minimize if not eliminate adjusting entries and to detect any under or over statement of expenses on time.
Analyze and compare month on month expenses to attain uniform distribution of cost during the year and make an accrual when appropriate to have consistency in reporting expenses.
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Be fully responsible for the day-to-day operations of the Physical Operations (X-Dock)
Determine physical operation (X-Dock) - (warehouse, terminal and trucking) operating standards, develop appropriate systems and determine manpower usage and requirements
Ensure optimum utilization of equipment and materials planning, organizing the maintenance and inventory control methods of these resources
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Work closely with the accounting team to review financial postings and ensure an accurate and timely month-end close.
Act as a key finance business partner to designated business units, working closely with Operations while constructively challenging financial performance, assumptions, and decisions across all business-related financial activities.
Prepare journals for internal cross-charging and other ad-hoc tasks.
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Partner with business stakeholders to understand process objectives, define scope, success criteria, benefits, acceptance criteria and measurable KPIs.
Coordinate automation developers, project members and subject matter experts; plan milestones, sprints, resources, dependencies and delivery priorities.
Track project progress, risks, issues, effort and dependencies, providing timely status updates and fact-based recommendations to stakeholders and management.
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Act as the primary contact for customers and liaise with vendors on the service delivery to customers.
Assist customers in resolving service issues, complaints and claims compensation promptly.
Enhance service experience through delivering professionalism and empathy when dealing with each individual customer with varying needs and demands.
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Lead the timely and accurate completion of customer invoices, adhering to agreed SLAs and special billing requirements for critical and strategic customers.
Drive the resolution of shipment issues to ensure correct billing and prompt correction of invoices, resolving customer queries and enabling timely customer payments.
Ensure validation and maintenance activities comply with Global guidelines, approved processes, and global requirements for handling sanctioned shipments.
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Align and facilitate RFQ participation Go/No-Go decision with Commercial and OFR product management.
Lead the end-to-end tender process for strategic global ocean freight RFQs from qualification through submission, customer clarification, award support and handover.
Support development of a clear win strategy by consolidating customer requirements, market insight, network strengths and competitive positioning.
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