Product & Workflow Discovery: Conduct end-to-end process discovery across internal teams to map workflows, pinpoint operational bottlenecks, and gather technical requirements for digital solutions. Maintain process documentation, runbooks, and system architecture diagrams as solutions evolve.
Product & Workflow Discovery: Conduct end-to-end process discovery across internal teams to map workflows, pinpoint operational bottlenecks, and gather technical requirements for digital solutions. Maintain process documentation, runbooks, and system architecture diagrams as solutions evolve.
Lead and manage AI, digitalisation, automation and business transformation projects throughout their entire lifecycle, from planning and development to implementation and successful deployment
Reporting to the Director, Digital Health Transformation Office under the oversight of the Deputy CEO (DFHS), the job-holder is expected to play a lead role in cultivating, facilitating and catalysing a vibrant organisation culture that is patient-centric and innovative, and aligned to the mission and vision of the company.