Provide Tier 2/3 technical support, troubleshooting complex hardware, software, network, and system issues through phone, email, chat, and remote assistance.
Diagnose root causes using logs, system data, code review, and basic SQL queries; implement fixes, workarounds, and configuration changes.
Monitor and maintain IT systems, hardware, operating systems, applications, and network connectivity; assist in deployments, migrations, and integrations.
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Launchpad is a brand, marketing and digital growth agency helping businesses build stronger brands, generate leads and drive growth through creative, digital and offline marketing solutions.
We’re looking for a results-driven Sales Executive who is confident in sourcing prospects, developing relationships and closing deals. This is a hands-on sales role for someone who enjoys hunting for opportunities and turning conversations into revenue.
As our Sales Executive, you will be responsible for taking ownership of the full sales cycle — from identifying potential clients and initiating conversations to pitching our services, negotiating and closing deals.
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