• Be the primary point of contact for our valued customers, promptly responding to inquiries via phone calls, emails, social media platforms (Messenger, WhatsApp), and other designated channels.
• Actively listen to customer concerns, understand their needs, and provide efficient solutions to inquiries and complaints within established timeframes.
• Collaborate effectively with internal departments, including Purchase, Transport, Warehouse, and Operations, to ensure seamless order processing, delivery, and service scheduling (in-house and on-site).
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Develop and deliver engaging Additional Mathematics lessons to secondary school students, aligning with the IGCSE syllabus and the national curriculum and fostering a deep understanding of mathematical concepts.
Create a positive and stimulating classroom environment that encourages active participation, critical thinking, and problem-solving skills in Additional Mathematics.
Assess student learning through various methods, including quizzes, tests, projects, and assignments, providing timely and constructive feedback to promote academic growth in Additional Mathematics.
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