Lead day-to-day warehouse operations, ensuring smooth workflow and space optimization.
Management of departments of different pillars which consist of Receiving & Storage Department, Picking & Checking Department, Logistic Department, Warehouse Admin Department.
strategically allocating resources, minimizing waste, and streamlining operations to reduce expenses while maintaining quality.
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Handle inbound sales inquiries via phone, email, and online channels, providing prompt and accurate information about products and services.
Develop and maintain strong relationships with existing customers through regular communication and proactive support, identifying opportunities for upselling and cross-selling.
Prepare quotations and proposals based on customer requirements, ensuring competitive pricing and adherence to company guidelines.
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Order Management: Process sales orders accurately and efficiently, ensuring timely delivery and follow-up on customer inquiries regarding order status.
Customer Communication: Respond to customer inquiries via phone, email, or chat, providing product information and resolving any complaints or issues that arise.
Database Management: Maintain accurate records of customer interactions and sales data, updating customer databases regularly to ensure reliable information is accessible.
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To maintain and update daily, weekly and monthly transaction reports.
Ensure accurate closing of accounts at the end of each calendar month.
Perform daily accounting operations including document processing, data entry, invoicing, filing and managing AP & AR transactions as well as performing regular bank reconciliations.
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