Support and uphold all safety and security policies and procedures in alignment with Flight Operations objectives.
Contribute to achieving the Company’s On-Time Performance (OTP) targets by closely monitoring operations and coordinating prompt corrective actions with relevant departments to exceed corporate OTP goals.
Oversee MAB One OCC in the system-wide deployment of crew resources arising from flight schedule disruptions and roster adjustments to ensure optimal crew utilization.
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Independently and simultaneously coordinate vehicle/engine related cases reported to Scania Assistance
Administrate Scania Assistance cases from first customer call/contact to closing of a case according to standards, guidelines and manuals and to a positive and accepted solution for the customer
Analyse and direct new customer requests to the most appropriate Scania workshop for intervention.
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