Experience: Minimum 4–5 years of proven experience managing e-commerce stores, ideally within the retail or D2C (Direct-to-Consumer) sectors.Local Market Savvy: Deep understanding of Malaysian e-commerce consumer behaviour, payment trends (e.g., FPX, credit card instalment plans, and Buy Now Pay Later services like Atome), and localized digital marketing.Communication: Fluent in Mandarin, Bahasa Malaysia and English to effectively communicate with internal teams and local consumer bases.Commercial Mindset: Ability to translate data into business insights.Comfortable working in a fast-paced, performance-driven environmentEducation: Diploma or Bachelor’s degree in Marketing, Business Administration, Information Technology, or a related field.
Experience: Minimum 4–5 years of proven experience managing e-commerce stores, ideally within the retail or D2C (Direct-to-Consumer) sectors.
Local Market Savvy: Deep understanding of Malaysian e-commerce consumer behaviour, payment trends (e.g., FPX, credit card instalment plans, and Buy Now Pay Later services like Atome), and localized digital marketing.
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Time Management
Communication Skills
Strong organizational and
Detail-oriented
proactive
analyse consumer buying trends
Social media marketing
Sales analysis
Advertising techniques
CRM (Customer Relationship Management)
Own and drive e-commerce revenue, profitability, budgeting, sales forecasting, and digital growth strategies to achieve business objectives.
Manage and optimize digital sales channels including Shopee, TikTok Shop, Lazada, Shopify, Meta, and other online platforms to maximize performance and ROI.
Develop and execute pricing, promotional, campaign, and bundling strategies while ensuring healthy channel management.
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Digital Marketing Strategy
E-commerce Management
Social Media Marketing
Customer Relationship Management (CRM)
Content Marketing
Analytics and Reporting
E-commerce Platform Management
Drive the overall sales & marketing strategy of the Royal Canin online business in view of the competition, trends & complexity within Malaysia & Singapore market.
Own and deliver GMV, revenue, profit and market share targets for the e-Commerce channels.
Develop annual Joint Business Plans (JBPs) with major platforms (Shopee, Lazada, TikTokShop, Q-Commerce).
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At Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
Career development with a global healthcare leader where you can grow the career you dream of.
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The Commercial Head of E-Commerce & Digital for Garden of EDEN’s is responsible for transforming the business into a scalable, profitable online operation by identifying strategic growth areas and executing plans to achieve them. The role owns revenue, profitability, budgeting, sales forecasting and digital investment efficiency while managing digital platforms, partnerships and teams to drive customer acquisition, retention and brand positioning.Reports to: General Manager
The Commercial Head of E-Commerce & Digital for Garden of EDEN’s is responsible for transforming the business into a scalable, profitable online operation by identifying strategic growth areas and executing plans to achieve them. The role owns revenue, profitability, budgeting, sales forecasting and digital investment efficiency while managing digital platforms, partnerships and teams to drive customer acquisition, retention and brand positioning.Reports to: General Manager
Command and continuously expand the sales pipeline, identifying and securing lucrative new business opportunities for the Direct-To-Consumer (D2C) Enterprise Business.
Act as the primary client acquisition specialist, utilizing exceptional networking and interpersonal skills to pitch and secure partnerships with prominent brands and e-commerce platforms.
Lead the comprehensive planning, negotiation, and strategic development of sustainable relationships with both local and overseas business principals.
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Oversee daily eCommerce operations across B2C, B2B, mobile app, and Marketplace stores to ensure a seamless, conversion‑optimized customer journey and consistent brand experience.
Monitor site and revenue performance using GA4 and Power BI, acting quickly on issues across traffic, funnel metrics, bounce rates, and daily sales vs. targets.
Lead end‑to‑end commercial campaign management on both D2C and Marketplace channels—planning, requirements gathering, QA, setup, and reporting—while collaborating closely with platform KAMs and Social Sellers.
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