Design and create visually appealing graphics for product listings, social media posts, website banners, and promotional materials across Shopee, Lazada, and TikTok platforms.
Collaborate with the marketing team to develop creative concepts and visual strategies that align with brand guidelines and campaign objectives.
Edit and retouch product images to ensure high quality and consistency for online store displays.
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Responsible for e-commerce operational tasks, including product listing within our e-commerce platform, process order, follow up returns, campaign planning and management, reporting, etc.
Evaluate and analyze the campaign performance and identify the opportunity to increase conversion.
Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
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