Deliver responsive services to customers and stakeholders in alignment with the GSC Service Catalogue. This is achieved through processing requests received in ERP workflow; requests assigned through other Corporate systems; or assigned directly by Supervisors, in accordance with established procedures, to correctly administer and implement the assigned tasks to ensure quality and accuracy are met.
Follow up closely on the pending tasks to resolve within response times set out in the Service Catalogue.
Seek advice or guidance from Supervisors as and when necessary.
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Review and process supplier master data requests received.
Verify supplier master data for accuracy, completeness and consistency with system records prior to processing.
Accurately update supplier master data in the system in accordance with established procedures, guidelines and documentation required, ensuring all changes are properly documented and supported for audit purposes.
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