Build and maintain positive work relationships with internal & external business partners to create a rapport that facilitates patronage and generates revenue
Employ knowledge of products and services in providing appropriate response, enquiries and in assisting with the resolution of issues or complaints
Ensure compliance with customer service standards and proper relationship management
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Own the end-to-end recruitment process — from job posting and candidate sourcing to screening, interview coordination, reference checks, and offer negotiation.
Get creative with sourcing — tapping into job portals, professional networks, employee referrals, and beyond to uncover great talent.
Partner closely with hiring managers and department leaders to build recruitment strategies that keep pace with CARSOME's evolving business needs.
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Manage and monitor Floor Stock operations, including end-to-end drawdown and redemption processes, ensuring optimal utilization
Oversee daily branch redemption requests, respond to inquiries, and proactively initiate redemptions to ensure smooth operations and timely vehicle delivery
Ensure all Floor Stock activities adhere to established SOPs, compliance standards, and maintain high data accuracy
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