Position Overview: The Senior Executive, Company Secretarial, is a crucial role within the company secretarial department, responsible for supporting various aspects of corporate governance, regulatory compliance, and administrative functions. This role involves assisting senior team members and contributing to the efficient management of board meetings, regulatory filings, shareholder communication, and legal documentation.
Oversee the day-to-day technical operations of all airport applications, including [list key systems, e.g., baggage handling, passenger processing, flight information displays, security systems].
Ensure the availability, stability, and performance of airport applications, meeting or exceeding agreed-upon service level agreements (SLAs).
Analyze and resolve application issues and trends reported through incident reports, identifying root causes and implementing preventive or corrective measures.
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Proactively design, configure, and optimize the Jira Service Management (JSM) Assets / Insight database structure (object schemas, attributes, references, and object types) to establish a highly reliable Configuration Management Database (CMDB).
Drive the automated discovery and seamless import of Configuration Items (CIs) into the Jira CMDB from external sources using REST APIs, discovery tools, and integration plugins.
Integrate CMDB CIs directly with JSM incident, problem, change, and request management workflows to power automated impact analysis, root-cause investigations, and rapid change approvals.
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