Provides brand team support in an efficient, professional manner in the team. This role includes but not limited to: -
Event planning and coordination, that includes, where applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management; logistic arrangements for meetings (hotels, flight, transportation, meals, etc.; prepare agreements and documents related to events e.g., consultancy agreements, HCO agreements etc;. Events includes both internal and external events for internal ZPT team and/or external (HCOs, PO, societies)
Vendor management, whereby applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management.
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Process invoices (from trade and non-trade vendor), customer refund, rentals, utilities, and staff claim in the system in an effective and timely manner, ensuring accuracy and completeness. Liaise with respective users to resolve any discrepancies identified.
Process payments using different payment types.
Monitor and track operational expenses and provide relevant analysis and insights to management.
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Assist the Head of Regulatory in ensuring that safety reporting complies with Malaysia and International regulatory guidelines and Safety Data Exchange Agreements (SDEA) with Zuellig Pharma clients.
Be the contact person and liaison for Zuellig Pharma for Pharmacovigilance and Safety matters with NPRA, other relevant regulatory agencies and its clients. Guides Zuellig Pharma clients to prepare and ensure pharmacovigilance requirements are maintained, and service levels are met.
Provide guidance to the Regulatory Affairs Team and in terms of changes to regulatory and government policies related to Pharmacovigilance. Perform additional responsibilities under request of Head of Regulatory or Distribution Department as needed.
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Ensures assigned operation adheres to GMP/GDP/GDPMD requirements, standard operating procedures, secondary Repacking Work Instruction (RWI), batch packaging record and the quality standards set.
Review and maintain quality assurance documents and records in compliance with document control procedures and cGMP requirements.
Ensures only current version of RWIs are used as reference by the interested parties.
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Provides brand team support in an efficient, professional manner in the team. This role includes but not limited to: -
Event planning and coordination, that includes, where applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management; logistic arrangements for meetings (hotels, flight, transportation, meals, etc.; prepare agreements and documents related to events e.g., consultancy agreements, HCO agreements etc;. Events includes both internal and external events for internal ZPT team and/or external (HCOs, PO, societies)
Vendor management, whereby applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management.
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Provides brand team support in an efficient, professional manner in the team. This role includes but not limited to: -
Event planning and coordination, that includes, where applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management; logistic arrangements for meetings (hotels, flight, transportation, meals, etc.; prepare agreements and documents related to events e.g., consultancy agreements, HCO agreements etc;. Events includes both internal and external events for internal ZPT team and/or external (HCOs, PO, societies)
Vendor management, whereby applicable, facilitate and manage RFQs, RDAs, material due diligence process management, identifying vendors to solicit quotations (as per procurement SOP) and vendor creation / management.
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Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters.
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Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters.
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Develop annual customer plan for assigned key account customers to incorporating brand plans, category management & shopper insight.
Translate and cascade brand and trade strategies to customer plans, as well as oversee execution of the trade activities in order to strengthen and grow the brand presence and reach to optimise sell-out.
Collaborate and work closely with marketing and sales team to ensure development and implementation of customer category strategy and best in class execution.
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Please Note: This is not an immediate, active vacancy. This is an official invitation to register your interest in our Key Account Manager (KAM) Talent Community. By joining, you will be considered for future opportunities that align with your experience and career goals.
Priority Access to Opportunities: Be among the first to be considered for upcoming KAM roles
Company & Industry Insights: Stay updated on Zuellig Pharma’s growth, commercial strategies, and market developments
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Please Note: This is not an immediate, active vacancy. This is an official invitation to register your interest in our Key Account Manager (KAM) Talent Community. By joining, you will be considered for future opportunities that align with your experience and career goals.
Priority Access to Opportunities: Be among the first to be considered for upcoming KAM roles
Company & Industry Insights: Stay updated on Zuellig Pharma’s growth, commercial strategies, and market developments
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