Undergraduate degree and/or equivalent qualifications and/or professional experience in a relevant field from a reputed institution. In many cases an honors degree or a three-year degree with postgraduate diploma level.
Professional qualification e.g. (PEng, IPEA/APEC Engineer, PQS, CPA) or those progressing towards the qualification.
Doctoral degree (preferably by research) in a relevant field from a reputed institution.
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Install, repair, adjust, and maintain small electric or pneumatic control systems used for building. This includes heating, ventilation, air conditioning, and refrigeration systems and equipment.
Conduct ongoing maintenance on building HVAC equipment to ensure proper operation of equipment and compliance with all applicable codes, regulations, and work safety.
Troubleshoot equipment failures and determine best course of action for equipment modifications.
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~ Perform regular inspection including HVAC system, plumbing, electrical system, elevators, fire alarms to avoid malfunctions and ensure comfort for guests
~ Replace faulty equipment, in room amenities, restaurant applicances
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Handle escalated guest issues and customer check in phone calls, including in-country and post-trip complaints providing practical and timely solutions to ensure satisfaction.
Lead the coordination with local travel suppliers to address complex or high-priority disruptions promptly.
Use Tourplan to recheck arrivals, pickups, customer details.
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Monitor and evaluate overall progress on achievement of results and sustainability of the project's impact.
Oversee data collection processes, including the design of surveys, interviews, and data collection protocols.
Support PMEL lead and programme lead in coordination and facilitation of overall planning and reviewing the project progress, provide the necessary guidance to the project team
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Manage and e nsures that all systems, subsystems and operational interfaces are tested and commissioned safely, efficiently, and in compliance with contractual, regulatory, and operational requirements.
Develop and drive the overall SPC1 T&C strategy toward SIT readiness.
Ensure timely completion and approval of all prerequisite documentation prior to SIT, including T&C Plans and Procedures, Test Reports (FAT, SAT, Pre -Integration), Interface Test Reports and Defect/Non-Conformance Closure Records.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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