Provides customer support by responding to requests for technical queries with detailed analysis of building management system, schedule of creation, tooling costing, and submittal of design and process improvements, when applicable, to meet all customer product needs.
Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
Provides product technical engineering information by creating and giving presentations on customer proposals. This contains, but is not limited to, 3D representations of finished goods, 3D representations of tooling, etc.
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At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency.The Technician III, Molding & Tooling Production Operations, is primarily responsible for managing complex tasks related to operating molding tools and equipment, performing quality inspections, and resolving issues. You will be expected to apply expert technical skills, advanced problem-solving abilities, and strong leadership to ensure seamless operations and maintain high production standards. Specifics include:• Manage highly complex tasks related to operating molding tools and equipment and/or manufacturing machine tools and fixtures with minimal supervision• Perform detailed quality inspections using gauges and fixtures, and monitor quality statistically to ensure compliance with standards• Follow work instructions and Good Manufacturing Practice/Good Documentation Practice (GMP/GDP) requirements, handle materials, and operate automated equipment• Resolve complex issues as they arise• Lead mold changes and collaborate with various departments• Troubleshoot medical device molds• Conduct optical tool inspection, assembly, set-up, targeting, line clearance, mechanical and negative checks, changeover, and operate the solvent supply and disposal system for production and research• Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training• Meet individual job requirements and contribute to the overall compliance of the organization• Commit to continuous improvement and compliance with regulatory requirementsAll associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.
Manage and oversee preventive and reactive maintenance programs to ensure reliability, availability, and optimal performance of facility assets and infrastructure.
Operate, troubleshoot, repair, and enhance the performance of building systems, machinery, equipment, and critical infrastructure.
Coordinate and supervise maintenance activities performed by multi-skilled engineering teams and external service providers.
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Manage highly complex tasks related to operating molding tools and equipment and/or manufacturing machine tools and fixtures with minimal supervision
Perform detailed quality inspections using gauges and fixtures, and monitor quality statistically to ensure compliance with standards
Follow work instructions and Good Manufacturing Practice/Good Documentation Practice (GMP/GDP) requirements, handle materials, and operate automated equipment
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Repair, adjust and maintain machines to ensure that they function reliably and comply with process specifications. Machines includes beverage machines or home appliances (washer, dryer, fridge) and etc.
Maintain, trouble-shoot and repair machines to ensure that they are in good operational working order.
Respond to emergencies, break-downs, malfunctions, and other operating problems to minimize disruptions to operation processes.
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At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency.The Technician III, Molding & Tooling Production Operations, is primarily responsible for managing complex tasks related to operating molding tools and equipment, performing quality inspections, and resolving issues. You will be expected to apply expert technical skills, advanced problem-solving abilities, and strong leadership to ensure seamless operations and maintain high production standards.
Job responsibilities:• Manage highly complex tasks related to operating molding tools and equipment and/or manufacturing machine tools and fixtures with minimal supervision• Perform detailed quality inspections using gauges and fixtures, and monitor quality statistically to ensure compliance with standards• Follow work instructions and Good Manufacturing Practice/Good Documentation Practice (GMP/GDP) requirements, handle materials, and operate automated equipment• Resolve complex issues as they arise• Lead mold changes and collaborate with various departments• Troubleshoot medical device molds• Conduct optical tool inspection, assembly, set-up, targeting, line clearance, mechanical and negative checks, changeover, and operate the solvent supply and disposal system for production and research• Adhere to Good Practice (GxP) regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training• Meet individual job requirements and contribute to the overall compliance of the organization• Commit to continuous improvement and compliance with regulatory requirements
• All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training.
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Technical Specification Development and Publication: Compile and update on-site maintenance technical specifications, checklists, and standard operating procedures (SOPs) for GPU servers and storage devices, and promote their implementation to all maintenance engineers.
Difficult Fault Support: Respond to escalated difficult faults reported by maintenance engineers, providing remote technical guidance; when necessary, coordinate with the GS (Global Support) team to intervene and track the fault until it is resolved.
Incident Review: Conduct root cause analysis on major operational errors (accidental shutdown, incorrect hard drive replacement, incorrect cable disconnection, etc.), compile incident analysis reports, and propose preventative measures and improvement plans.
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Technical Specification Development and Publication: Compile and update on-site maintenance technical specifications, checklists, and standard operating procedures (SOPs) for GPU servers and storage devices, and promote their implementation to all maintenance engineers.
Difficult Fault Support: Respond to escalated difficult faults reported by maintenance engineers, providing remote technical guidance; when necessary, coordinate with the GS (Global Support) team to intervene and track the fault until it is resolved.
Incident Review: Conduct root cause analysis on major operational errors (accidental shutdown, incorrect hard drive replacement, incorrect cable disconnection, etc.), compile incident analysis reports, and propose preventative measures and improvement plans.
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Develop PLC & HMI code from scratch and prepare program sequence flowchart.
Debug & troubleshoot PLC & HMI code and make the machine run as per sequence and run a successful FAT set and Debug the Entire machine networking system and communications.
Improvement in any programming process and create standards.
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The job entails developing software for our existing and upcoming/future quantum control hardware.
Collaborative work mindset is expected as the job requires constant collaboration with other team members of different disciplines.
There will be a lot of reading of technical specifications and component datasheets during the development hence being comfortable with such documents is important during the course of development.
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Responsible for the setup, operation, and routine maintenance of pre-processing equipment (such as forming machines, lead-cutting machines, precision baking ovens, and taping machines).
Optimize pre-processing workflows for server-grade components; develop and update work instructions; and resolve equipment anomalies and processing quality issues.
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Supervise and report on telecom fibre deployment progress, including work at campus ingress, remote relay/fibre break locations, and ISP commissioning.
Monitor high-risk fibre route activity and supervise vendor work across multiple project locations, escalating risks and progress to stakeholders.
Provide onsite support during scheduled maintenance and change events
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Deliver assigned Maintenance Services to client SLA and KPI requirements, supporting continuous facility uptime and safe 24/7 operations.
Monitor BMS, PMS, safety systems, and other monitoring platforms during shift, identifying deviations from normal operating parameters and escalating promptly in line with approved procedures.
Conduct scheduled facility rounds, readings, and equipment status checks across mechanical, electrical, safety, and general facility systems.
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At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.