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Engineering Support Jobs in Federal Territory - September 2026 - Urgent Hiring
Showing 228 jobs results for
"engineering support"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- To accelerate the delivery of strategic business outcomes, including product simplification, customer experience enhancement, multi-channel distribution, hyper-personalized interactions, and organizational agility, the AI Ops Engineer will work closely with the Group Data team to deliver enterprise data and AI solutions while supporting local entities in implementing their own data and AI initiatives.
- This role ensures that both Group and local data/AI solutions are aligned with the organization's digital technology and infrastructure strategies, driving cloud standardization, optimization, and scalable AI adoption.
- The AI Ops Engineer will collaborate extensively with the Group Data team to design, build, deploy, and operate AI/ML and Generative AI solutions, while continuously enhancing data and AI capabilities on the Group Data Platform (GODP). The role is also responsible for ensuring that business, application, data, and technology solution designs are aligned with the Group Data Strategy and enterprise architecture standards. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
8 days ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot PCs, laptops/notebooks, printers and scanners, including related hardware components.
- Install, configure and troubleshoot Microsoft Windows Operating Systems and Microsoft applications.
- Install, troubleshoot and maintain McAfee Antivirus, security patches, hotfixes and updates for Microsoft and other applications. ...
Posted
a month ago
Undisclosed
KL City
- Act as the site point of contact for internal and external stakeholders involving communication and relationship management.
- Meet daily hours of operations, on call requirements and response during rotations.
- Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required. ...
Posted
8 days ago
Undisclosed
KL City
- Finance Systems Support & Administration
- Provide day-to-day support to finance users across reporting tools, data models and business systems.
- Troubleshoot system, reporting and data issues accurately and promptly, with particular focus on minimizing disruption to month-end and reporting cycles. ...
Posted
9 days ago
Undisclosed
KL City
- Perform application maintenance, technical support and programming enhancements.
- Carry out preventive maintenance (PM) to improve system stability, security, performance and maintainability.
- Perform corrective maintenance (CM) to resolve errors, bugs, defects, functional failures and operational issues. ...
Posted
9 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
20 days ago
Undisclosed
KL City
- Understand mobile applications, and SaaS delivery models to effectively troubleshoot, diagnose, and debug customer-reported issues.
- Execute compatibility and functionality testing, validate fixes and enhancements, and document findings in clear and structured reports.
- Maintain a high level of customer satisfaction by taking ownership of customer-reported issues and seeing problems through to resolution. ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago
MYR2,600 - MYR3,200 Per Month
KL City
- Source, evaluate, and recommend software solutions based on business requirements.
- Install, configure, and test software applications and system components.
- Set up user accounts, permissions, and access controls. ...
Posted
12 days ago
Undisclosed
KL City
- Provide L1 operational support for Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, and Microsoft Purview incidents, alerts, requests, and customer tickets.
Posted
15 days ago
Undisclosed
KL City
- Provide expert L2/L3 support specifically for Mendix-based enterprise solutions.
- Act as the internal Subject Matter Expert (SME) and mentor for the dedicated global Mendix team.
- Perform deep-dive troubleshooting and root-cause analysis on Mendix applications to resolve complex incidents. ...
Posted
13 days ago
Undisclosed
KL City
- Provide L1 operational support for Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, and Microsoft Purview incidents, alerts, requests, and customer tickets
- Perform initial ticket intake, categorisation, prioritisation, user-impact assessment, and investigation based on available evidence and approved support guidance
- Investigate MDE alerts, incidents, device timelines, antivirus detections, device health, onboarding status, sensor health, and endpoint policy status ...
Posted
15 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
23 days ago
Undisclosed
KL City
- Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
- Learn and apply skills in repairing and troubleshooting different machine platforms.
- Participate in complex troubleshooting and resolve critical technical issues. ...
Posted
15 days ago
Undisclosed
KL City
- Act as the first point of contact (L1 support) for all IT-related incidents and service requests via calls, emails, chat, or ticketing tools.
- Log, classify, and prioritize incidents accurately in tools such as ServiceNow (SNOW) or equivalent.
- Provide initial diagnosis and resolution for common IT issues (hardware, software, network, access-related). ...
Posted
22 days ago
Amazon Web Services (AWS)
Undisclosed
Taman Wilayah Selayang
- Act as the site point of contact for internal and external stakeholders involving communication and relationship management.
- Meet daily hours of operations, on call requirements and response during rotations.
- Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required. ...
Posted
15 days ago
Undisclosed
KL City
- Provide day-to-day support to finance users across reporting tools, data models and business systems.
- Troubleshoot system, reporting and data issues accurately and promptly, with particular focus on minimizing disruption to month-end and reporting cycles.
- Serve as a subject matter resource for key tools and platforms within the Finance Systems portfolio. ...
Posted
15 days ago
Undisclosed
KL City
- Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
- Escalation point and technical troubleshooter for all Systems and Network hardware problems
- Deep diving into Linux server issues ...
Posted
15 days ago
Undisclosed
KL City
- Act as the site point of contact for internal and external stakeholders involving communication and relationship management.
- Meet daily hours of operations, on call requirements and response during rotations.
- Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required. ...
Posted
15 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.
- Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Visually inspect tools, equipment, or machines. Perform other reasonable job duties as requested by Supervisors. ...
Posted
23 days ago
Undisclosed
KL City
- We are seeking a passionate and dedicated Core Banking - Senior L3 support Developer-.Net/SQL to join our team.
- Experience: We are looking for candidates with at least 6 years of experience in relevant fields.
- Location: Kuala Lumpur, Malaysia ...
Posted
17 days ago
MYR2,700 - MYR2,700 Per Month
KL City
- Structured fast-track development program
- Direct exposure to store and business operations
- Hands-on leadership and people management experience ...
Posted
17 days ago
Undisclosed
KL City
- Strong troubleshooting and technical support skills to diagnose, triage, and resolve complex cloud and infrastructure issues.
- Overall 3 to 5 years of relevant experience.
- Experience with system administration, including managing Linux/Windows servers, virtualization, and cloud-native services. ...
Posted
a month ago
MYR700 - MYR800 Per Month
KL City
- Monitor network alerts – Track monitoring systems to detect network or device issues promptly
- Create & update support tickets – Log new incidents and maintain accurate ticket details
- Perform basic troubleshooting – Diagnose and resolve common issues following standard procedures ...
Posted
25 days ago
Celtic Management Services
Undisclosed
KL City
- Experience in field support, deskside support, desktop support or EUC.
- Strong hands-on experience with ticket-based/dispatch support.
- IMAC/IMACD – Install, Move, Add, Change and Decommission. ...
Posted
25 days ago
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