Provide governance and compliance oversight to ensure adherence to applicable standards, policies, and directives, with a focus on achieving zero audit findings
Manage KPIs and drive successful delivery of System Management initiatives aligned with organisational objectives
Lead Integrated Logistics Support (ILS) activities, including publication management, spare parts reviews, and equipment obsolescence management
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Monitor and analyse the current state of various product runtime environment(production and non-production) to ensure optimum system performance, and workout data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.
Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary.
Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements.
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