Conduct and provide assistance in field service activities for various types of air compressors, including start-ups, overhauls/repairs, maintenance, and troubleshooting.
Provide troubleshooting and technical support to channel partners and customers across Malaysia under the guidance of senior engineers or technical advisors from international
Follow up on customers’ warranty claims and provide support in resolving issues and/or recommending suitable solutions.
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Create detailed 2D and 3D technical drawings and models using AutoCAD software based on project specifications and engineering designs.
Interpret and translate engineering concepts, blueprints, and sketches into accurate and precise CAD drawings.
Collaborate with engineers and project managers to review designs, identify potential issues, and ensure drawings meet project requirements and industry standards.
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Set up and operate manual surface grinders (brand Okamoto) from the process of wheels selection, fixture and parameter to the grinding process.
Independently operate grinding machine to grind any metal workpieces to drawing specifications in term of dimension & appearance while ensure high-quality outcome. Tolerance of the part up to 0.002mm.
Develop and refine grinding parameters to improve cycle time and surface quality. Collaborate with NPI engineer on new product introductions.
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Sales Targets: Achieving sales targets by developing and directing effective sales channels.
Interaction: Plan and conduct sales visits and customer calls to build and maintain relationships with existing clients and expand the customer base.
Demonstrations: Provide product demonstrations and maintenance services to clients, ensuring they have a comprehensive understanding of our solutions.
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