Technical Support- Assisting IT Support Executive in providing technical support to staff by troubleshooting hardware, software, and network issues.
IT Documentation- Create and maintain IT documentation, including user manuals and guides. - Ensure documentation is up-to-date and accessible.- Assisting IT Support Executive in administrative task; including planning, implementing, and managing IT service contracts.
Inventory Management- Maintain an inventory of all hardware and software resources. - Track IT assets and ensure proper documentation.- Assisting IT Support Executive in procurement; including evaluate & review, purchasing and disposal of asset.
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