Perform daily reconciliation among POS reports, settlement reports and collections received from payment gateways, e-wallet providers, credit card acquirers, delivery platforms, and other sales channels, to ensure accuracy and completeness.
Monitor and manage receivable balances arising from corporate customers, business partners, franchisees, and other credit-supported channels.
Investigate disputed transactions and coordinate resolution with internal and external stakeholders.
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Review, validate, and justify fulfilment ordering requirements based on demand forecasts, inventory levels, and business needs.
Monitor inventory performance and ensure timely replenishment to maintain stock availability while minimizing excess inventory.
Manage stock transfers, inventory control, and warehouse operational activities to ensure accuracy and efficiency. Guide, coordinate, and supervise fulfilment team members to achieve daily operational targets and service levels.
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Work closely with stakeholders to gather and analyze business requirements. Translate these requirements into functional specifications that align with the capabilities of our ERP system.
Facilitate communication across all levels of the organization, from top management to end users.
Clearly articulate technical concepts and solutions in a manner that is easily understandable to stakeholders with varying levels of technical expertise.
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