Your work will involve coordinating examination operations through liaison with co-training partners and other divisions/colleges, and delivering customer service to stakeholders. This includes facilitating assessment results submissions and approvals, managing assessment processing for CET programmes, and handling correspondence and enquiries from co-training partners and other divisions/colleges. You will also be responsible for processing appeals, maintaining accurate and up-to-date records in the relevant systems and SharePoint, alongside document management and archiving. Furthermore, the role encompasses compiling and processing award certifications, generating certificates and transcripts, and ensuring their timely distribution.
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Manage the entire assessment administrative process for Academy and University Programmes for main and re-examination / deferred examination / supplementary examination / quizzes / class tests / mid-term tests / deferred or re quizzes and re class tests.
Liaise with University partners, overseas colleges, appointed vendors, internal / external stakeholders and invigilators on assessment and exam administration matters.
Manage confidential student and examination data in our student and learning management systems.
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