Sales plan, direct and coordinate the sales activities of an enterprise or organization, or of enterprises that provide sales services to other enterprises and organizations.
Planning and organizing special sales and marketing programmes based on sales records and market assessments;
Determining price lists, discount and delivery terms, sales promotion budgets, sales methods, special incentives and campaigns;
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Sales plan, direct and coordinate the sales activities of an enterprise or organization, or of enterprises that provide sales services to other enterprises and organizations.
Planning and organizing special sales and marketing programmes based on sales records and market assessments;
Determining price lists, discount and delivery terms, sales promotion budgets, sales methods, special incentives and campaigns;
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Install, configure, and maintain IT hardware and software, including servers, network equipment, digital signage systems, and interactive technologies.
Deploy and configure Led Display, interactive smartboard, digital signage and similar solutions for clients.
Provide Level 1 and Level 2 support to resolve hardware, software, issues for internal and external stakeholders.
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Assist with recruitment and onboarding processes, including posting job openings, screening resumes, scheduling interviews, and conducting reference checks
Support the HR team in maintaining employee records and documentation
Assist with employee relations and engagement initiatives
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Retail Operations: Manage day-to-day operations of outlet to ensure smooth execution, service quality, and compliance with company standards.
Sales & Performance Management: Monitor store performance, set sales targets, and drive initiatives to achieve business goals.
Team Leadership: Lead, train, and motivate retail supervisors and frontline teams to deliver excellent customer service and operational efficiency.
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Gather Requirements: Collaborate with clients to understand their warehouse management needs and gather detailed requirements for the WMS software implementation.
Software Configuration: Configure the WMS software according to the client's requirements, including defining warehouse layouts, product catalog, order processing rules, inventory management settings, and other relevant parameters.
System Integration: Collaborate with internal technical team to ensure seamless integration of the WMS software with other external systems such as Accounting System, ERP, Transportation Management and/or marketplace platforms such as Shopee/Lazada.
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Market Analysis & Business Development – Conduct in-depth research and due diligence to assess business opportunities and support strategic decision-making.
Project & Partnership Support – Assist in managing corporate initiatives, partnerships, and strategic projects.
Executive Support – Prepare reports, presentations, and coordinate meetings with key stakeholders.
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Plan, manage, develop strategic campaign and execute marketing activities and events.
Identify, reach out, build and maintain good relationship with related parties such as organization, event organiser, third-party personnel, agencies, media houses, collaborative brands etc.
Execute & lead campaigns/activities/event according to the calendar and schedule.
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Market and position bookstore spaces as ideal event venues to potential clients and partners.
Plan, organize, and execute engaging in-store and off-site events including book launches, author signings, reading sessions, creative workshops, and community initiatives.
Coordinate end-to-end logistics for events, including budgeting, scheduling, venue setup, vendor and partner coordination, and staff arrangements.
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Team Leadership & Supervision: Supervise, schedule, and support the two (2) HQ-based Receptionists to ensure high-quality front-desk operations and guest registration workflows.
Multi-Site Asset Management: Lead the company's asset tracking, inventory audits, and physical asset tagging arrangement. Actively coordinate and liaise with designated administration staff across DH, Eko Cheras, the logistics office, and outstation branches.
Mobility & Operations Quality Control: Travel regularly between office locations to audit administrative systems, monitor workspace cleanliness, and verify that standard office workflows are executed successfully.
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Develop and maintain strong relationships with key accounts—architects, interior designers, developers, and other specifiers—to have Formica products selected for projects.
Build and maintain a project pipeline, ensuring accurate tracking and updates in the CRM system.
Report and manage all relevant data: project records, customer files, daily visit logs, and sales activities.
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Financial & Management Reporting: Support the preparation of crucial documents, including financial statements, the Annual Report, and various management reporting deliverables.
System Transition & Data Migration: Assist in the ongoing transition to our new ERP system, providing vital support for data migration and system testing.
Accounts Receivable (AR): Assist with AR operations, including professionally following up with customers regarding outstanding receivables.
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