Provide Tier 2/Tier 3 technical support through phone, email, chat, and remote assistance by diagnosing complex product, application, hardware, operating system, and connectivity issues using logs, system dumps, code review, SQL queries, and network troubleshooting tools.
Troubleshoot and resolve technical issues by identifying root causes and implementing appropriate fixes, workarounds, configuration changes, and other solutions to restore system functionality and minimize service disruption.
Manage and prioritize support tickets based on severity, business impact, and Service Level Agreements (SLAs), ensuring accurate documentation of issues, troubleshooting steps, resolutions, and follow-up actions in the ticketing system....
Responsible to provide system and functional support for key business applications, including SCM, ERP, Batching Plant system, softphone system and other online system.
Assists in implementing application-related projects across the Central and Eastern regions, including HQ Office and the plants.
Analyzing business data, creating reports and dashboards to support decision-making, training end users, resolving system issues, and promoting the use of AI and digital tools to automate workflows and improve efficiency across the company group....
Deliver day-to-day operational support to the marketing team to ensure seamless and compliant execution of marketing activities and initiatives
Create and manage Purchase Requisitions (PRs) and Purchase Orders (POs) in accordance with company procedures to ensure compliant and timely procurement
Coordinate vendor onboarding and creation, ensuring all required supporting documents are complete and accurately maintained...
Deliver day-to-day operational support to the marketing team to ensure seamless and compliant execution of marketing activities and initiatives
Create and manage Purchase Requisitions (PRs) and Purchase Orders (POs) in accordance with company procedures to ensure compliant and timely procurement
Coordinate vendor onboarding and creation, ensuring all required supporting documents are complete and accurately maintained...
Prepare, consolidate, and analyze daily, weekly, and monthly sales reports, monitoring sales trends, churn rates, and performance metrics to support business decisions.
Ensure sales data accuracy and integrity by collaborating with Sales, Finance, and IT teams, identifying data inconsistencies, and recommending process improvements.
Support the planning and execution of channel activation programs, coordinating with field sales, Marketing, and Operations teams and tracking program effectiveness....
Responsible to provide system and functional support for key business applications, including SCM, ERP, Batching Plant system, softphone system and other online system.
Assists in implementing application-related projects across the Central and Eastern regions, including HQ Office and the plants.
Analyzing business data, creating reports and dashboards to support decision-making, training end users, resolving system issues, and promoting the use of AI and digital tools to automate workflows and improve efficiency across the company group....
Senior Application Support Executive (RM4000 - RM5000)
JOB PURPOSE:
• Responsible to provide system and functional support for key business applications, including SCM, ERP, Batching Plant system, softphone system and other online system....
We’re looking for a Sales Support & Telesales Executive to join our growing team!
This is more than just a sales administration role. You’ll be involved throughout the sales journey — from making the first call, following up with prospects, preparing quotations, processing orders and helping turn opportunities into successful sales.
Seeking a System Support Executive / Assistant Manager with interdisciplinary electrical and electronic engineering experience to support onboarding of new parking management projects, manage system enquiries, configure systems, provide client training, troubleshoot and resolve technical issues, maintain backend configurations, and coordinate with IT/developer teams to ensure reliable operation of parking and access control systems.
Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times...
Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times...
We're looking for a Finance Senior Executive to manage the full spectrum of accounting and finance functions, including full set accounts, financial reporting, cash flow, budgeting, and statutory compliance.
If you have experience in full set accounting and enjoy working in a fast-paced environment, we'd love to hear from you.
Manage full set accounts and ensure timely, accurate financial reporting....