Accountable for ensuring books and records reflect the true state of affairs of the company’s financial standing and periodically review and ascertains the authenticity and adequacy of assets and liabilities related to AP. This is further strengthened by ensuring all balance sheet accounts related to AP are properly reconciled on time.
Evaluate specific transactions that may take place of which they affect the financial accounting and reporting, by assessing the proper accounting treatment of those transactions.
Assist in ensuring that AP internal control structure is in place, functioning effectively, and appropriately tested in accordance with company standard. Ensure that identified control and internal audit gaps are remediated on a timely basis.
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Process customer and internal requests promptly within SLA while adhering to approved SOPs, maintaining quality standards, and delivering accurate, timely, customer-focused service.
Manage and follow up on pending cases to ensure timely closure, escalating issues when needed and maintaining proper follow-up of all case progress.
Maintain high accuracy in all transactions while ensuring compliance with company policies and regulatory requirements and actively participating in quality checks to implement feedback.
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Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently.
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Process customer and internal requests promptly within SLA while adhering to approved SOPs, maintaining quality standards, and delivering accurate, timely, customer-focused service.
Manage and follow up on pending cases to ensure timely closure, escalating issues when needed and maintaining proper follow-up of all case progress.
Maintain high accuracy in all transactions while ensuring compliance with company policies and regulatory requirements and actively participating in quality checks to implement feedback.
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Process customer and internal requests promptly within SLA while adhering to approved SOPs, maintaining quality standards, and delivering accurate, timely, customer-focused service.
Manage and follow up on pending cases to ensure timely closure, escalating issues when needed and maintaining proper follow-up of all case progress.
Maintain high accuracy in all transactions while ensuring compliance with company policies and regulatory requirements and actively participating in quality checks to implement feedback.
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Drive Partner Acquisition: Proactively recruit, engage, and maintain relationships with strategic referral partners (Nationwide HLA agents) to drive mortgage and auto loan submissions.
Agency Briefings: Plan and conduct regular briefing sessions for HLA agents and strategic partners to promote referral programs, product updates, and campaign initiatives.
Target Achievement: Own and hit assigned sales targets for mortgage and auto loan referral volumes.
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Drive Partner Acquisition: Proactively recruit, engage, and maintain relationships with strategic referral partners (Nationwide HLA agents) to drive mortgage and auto loan submissions.
Agency Briefings: Plan and conduct regular briefing sessions for HLA agents and strategic partners to promote referral programs, product updates, and campaign initiatives.
Target Achievement: Own and hit assigned sales targets for mortgage and auto loan referral volumes.
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Secures that every request is being logged and maintained in a case management tool to track volumes and Service Level Agreements (SLAs).
Works per guidelines and instructions to meet set SLAs and quality targets.
Maintain reminders and notifications to the Center of Expertise Unit HR, Employees, or Managers as specified in the working instructions – strong follow-up practice is important.
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Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication
Courtyard by Marriott Subang, featuring 280 guest rooms and suites, will be part of a mixed-use development that includes retail shops. Strategically located in Subang Jaya within the Petaling District of Greater Kuala Lumpur, the hotel is positioned along Jalan Lapangan Terbang Subang, approximately an 8-minute drive from Sultan Abdul Aziz
Shah Airport (formerly Subang Airport). Subang Jaya is a vibrant hub for various businesses and industries, making it a popular location for events, trade shows, and exhibitions. The hotel is estimated to open in Q3 2026.
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Courtyard by Marriott Subang, featuring 280 guest rooms and suites, will be part of a mixed-use development that includes retail shops. Strategically located in Subang Jaya within the Petaling District of Greater Kuala Lumpur, the hotel is positioned along Jalan Lapangan Terbang Subang, approximately an 8-minute drive from Sultan Abdul Aziz Shah Airport (formerly Subang Airport). Subang Jaya is a vibrant hub for various businesses and industries, making it a popular location for events, trade shows, and exhibitions. The hotel is estimated to open in Q3 2026.
The hotel will offer a range of facilities including an all-day dining restaurant, bars, a swimming pool, fitness center, one ballroom, and three meeting rooms, with a total event space of 965 sqm.
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Customer Service:Greet customers warmly, assist in product selection, and provide information on durian varieties and promotions. Provide product testers and sampling in a friendly, engaging manner to attract customers, create interest, and drive sales.
Sales Support: Handle sales transactions accurately, operate the POS system, and ensure proper cash handling.
Product Handling: Assist in unpacking, arranging, and displaying durians and other products to maintain freshness and attractiveness.
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