To serve as product expert driving welding process recommendations.
Apply process, product, and technical expertise to provide training & technical support for channel partners and end-users.
Internal liaison with sales & marketing teams relative to competitive positioning (value proposition); innovation opportunities, voice of customer needs.
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Develop and execute a sales plan to grow cold chain warehouse utilization
Identify, qualify, and secure new B2B customers for storage, handling, Singapore and the region.
Conduct regular customer meetings, site visits, and solution presentations to understand operational needs and propose suitable cold chain solutions.
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Support organisation-wide quality monitoring and reporting, including quality indicators, incidents, feedback, audits, dashboards and trend analysis.
Support consistency in quality definitions, data collection and reporting practices across services.
Support engagement with MOH, AIC, sector partners and external stakeholders through coordination, preparation of materials, consolidation of inputs and follow-up on quality-related matters.
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